Browse Services A-Z

  • ITS Teaching & Learning offers consultation services in many areas including learning system integrations, evaluation and piloting of learning tools, use of learning tools to enhance student engagement and learning assessment, and use of video for instruction and learning activities.
  • The U-M Accessibility Scanning Service is a web-based scanning tool intended to help units and departments that have a large web presence make their offerings accessible.
  • MCommunity data is used to provision and de-provision Active Directory UMROOT accounts through a real-time data feed from MCommunity.
  • ITS coordinates training programs that prepare U-M staff to use U-M administrative systems and the U-M Data Warehouse. My LINC is the University of Michigan’s web-based learning and information center.
  • Adobe Creative Cloud is a collection of applications and services for designing print and online media, video editing, web development, photography, and more.
  • AI Workflows service (powered by n8n) allows users to design, build, and operate automated workflows that connect campus and digital tools and university services, reduce manual effort, and support decision-based processes.
  • AWS is a bundled remote computing service that provides cloud computing infrastructure over the Internet with storage, bandwidth, and customized support for application programming interfaces (API).
  • A central file storage, sharing, and retrieval system for U-M faculty, staff, and students.
  • The U‑M API Directory offers a robust API publishing and subscription service. This university-wide directory allows secure and authorized access to institutional data for use in research and innovative applications.
  • Armis2 provides a secure, scalable, and distributed computing environment that aligns with HIPAA privacy standards.
  • ITS generative AI services — U‑M GPT, U‑M Maizey, U‑M GPT Toolkit — are available to all active U‑M faculty, staff, and students on the Ann Arbor, Flint, and Dearborn campuses and Michigan Medicine. These service offerings are equitable, accessible, and support everything from basic consumer usage to advanced research and experimentation.
  • Assistive technology evaluations are an opportunity for members of the University of Michigan community to explore high-tech accommodation options for a temporary or permanent disability.
  • A set of DHCP/DNS/IPAM tools that allows units to assign and track IP addresses for computers, printers, IP phones, or other devices in an easy-to-use web interface.
  • BusinessObjects Web Intelligence (WebI) is the supported query and reporting tool for the U-M Data Warehouse.
  • Campus Computing Sites provide public access workstations—including a wide variety of software and computing services—to U-M students, faculty, and staff.
  • The Campus Health Reporting Service (CHRS) provides data collection, data management, coordination of ITS-supported services, and business intelligence needed for data-driven decision-making related to COVID-19.
  • The Canvas Accessibility Service provides tools for instructors, instructional support staff, and students to ensure course content in Canvas meets digital accessibility standards, enabling equitable access to learners with disabilities.
  • Canvas is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration.
  • A catalog and learning platform for a variety of non-credit courses offered by university members and others.
  • The Chartfield Converter translates a university Shortcode payment account number into its equivalent Chartfield combination.
  • A softphone can run on a desktop, laptop, tablet, or smartphone, allowing you to use the campus data network to make calls.
  • U-M Cloudflare provides a critical security capability to protect university websites, web applications, and DNS (Domain Name System) servers from external attacks.
  • The Container Service provides a highly available, secure environment for hosting containerized applications and services.
  • This is a Salesforce instance used by investigators from the university's Environmental Health & Safety to collect positive cases of COVID-19 on campus and to do contact tracing.
  • TimeTapp, a cloud based appointment scheduled solution, is used to schedule asymptomatic testing for U-M’s COVID-19 Community Sampling and Tracking program (CSTP)
  • A set of dashboards built in Tableau are used by U-M leadership and the public to gauge the university’s progress in student and employee vaccination rates as well as daily cases and testing results.
  • Customer relations
  • ITS Data Centers centrally host research, teaching, clinical, and administrative data.
  • Data Den is a service for preserving electronic data generated from research activities. It is a low-cost, highly durable storage system, is the largest storage system operated by ARC, and is only available in a replicated format.
  • ITS' Advanced Research Computing group provides consulting to help researchers and collaborators implement machine learning and data driven workflows within their projects.
  • Denodo at U-M can connect to many different kinds of data sources and then combine, aggregate, or join and filter these data sources and present the results in multiple formats.
  • Automatic backup and disaster recovery of faculty and staff computers.
  • A tool for performing basic port maintenance tasks on network switches.
  • Learn about accessibility requirements for online resources, how to meet those requirements, and what resources you have at your disposal.
  • The Digital Asset Collaborative at U-M service provides an enterprise tool and framework to organize, manage, and collaborate on final and approved digital assets used in marketing and communications.
  • Digital Signage is a powerful and effective way to captivate and influence an audience by delivering targeted messages.
  • The Document Imaging System provides complete, centralized document imaging and management.
  • ITS manages requests for web addresses (URLs) related to the university.
  • The Donor & Alumni Relationship Tool (DART) is the constituent relationship management system used for fundraising efforts at U-M.
  • Dropbox at U-M is a cloud file storage option that provides automatic back-up and is readily accessible from any device.
  • SignNow is a cloud-based offering that enables users to electronically prepare and send university business documents for the purpose of requesting and obtaining digital signatures and other information on those documents.
  • Passwordstate is an on-premise, web-based solution for enterprise password management that allows teams of people to access and share sensitive password resources.
  • Units subscribing to MiWorkspace can get help for general compute projects, including endpoint management, application development, and systems integration with service management, asset tracking, research, and instructional technology tools.
  • The Crowdstrike Falcon tool provides antivirus and anti-malware protection for MiWorkspace machines, MiServer Managed OS servers, and unit-managed university-owned computers.
  • Vaccine tracking system in partnership between Information Technology Services (ITS), Occupational Health Services (OHS), Human Resources, and Health Information Technology Services.
  • This service is an enterprise-level instance of the Salesforce Customer Relationship Management (CRM) tool that includes add-on services for Marketing Cloud, Experience Cloud, Events Management, Form Assembly and more.
  • Electronic research administration, including research business office operations.
  • Used for the electronic management of Institutional Animal Care and Use Committee (IACUC) protocols, animal operations, and controlled substance registrations.
  • Provides Conflict of Interest (COI) management of U-M faculty and staff members' outside interest disclosures.
  • Provides support for request and resource management to research cores, including shared supplies, equipment, facilities, services, expertise, and other technology.
  • Used for the electronic routing, approval, and submission of proposals (PAFs) and Unfunded Agreements (UFAs) to external sponsors, Clinical Trial Routing Forms, and Awards.
  • Provides review and approval processes for the U-M Institutional Review Boards (IRB) and the U-M Institutional Biosafety Committee (IBC). Supported applications include Human Subjects, Biosafety, and Repository.
  • Friend accounts allow guests to log in and access U-M online resources they have been authorized to use.
  • GitHub is the single largest host for Git repositories. U-M GitHub gives users access to advanced features under an enterprise license.
  • Globus is a robust cloud-based file transfer service designed to move many large files, ranging from 10s of GBs to 10s of TBs. ARC is a Globus Provider for the U‑M community, which allows some U‑M resources to serve as endpoints for file transfers.
  • The Go Blue App is a mobile AI assistant focused on U-M campus information.
  • Google at U-M is a Google Workspace for Education Fundamentals software bundle that provides core apps Gmail, Calendar, Drive, Sites, Meet, Chat, and more.
  • Google Cloud Platform is a suite of products & services that includes application hosting, cloud computing, database services, and more.
  • On the Great Lakes cluster, you pay only for what you use, enabling researchers to have faster access to HPC services.
  • Grouper is an access management tool with current institutional data available to create groups and automatically sync them where they are needed to control access to services.
  • Custom high speed network connections for data intensive needs.
  • If you connect devices to the wired network in U-M residence halls, you must register them using this tool.
  • Identity management connects you, and only you, with your online identity at U-M. Access management lets you in to the systems you are eligible to use—and keeps out those who are not.
  • InCommon server certificates are trusted SSL/TLS certificates that secure web servers and enable encryption.
  • Streamlines the application, review, and approval process for internal funding opportunities, fellowships, awards, competitions, and events.
  • Informatica Cloud is an on-demand subscription service that provides a complete platform for cloud integration and data management.
  • Information Assurance (IA) protects U-M by leading IT security, privacy, identity and access, and IT policy and compliance efforts that enable the university to excel in its teaching, research, and patient care missions.
  • Check the status of most network devices on campus. Review network maps by building and a list of all current and recent outages.
  • An international collection of high performance data networks.
  • ITS is now offering a generative AI platform available to all active U-M faculty, staff, and students on the Ann Arbor, Flint, and Dearborn campuses and Michigan Medicine.
  • Business Services supports every campus unit to handle information technology installations for major construction and renovation projects, in addition to ongoing technology changes for smaller projects, equipment upgrades, maintenance, and repair.
  • The ITS Postmaster team is responsible for identifying, diagnosing, and appropriately responding to problems related to the delivery of electronic mail received by or sent from members of the U-M community.
  • Izzy for iOS Platform as a Service provides end-to-end lifecycle management of iOS devices.
  • Izzy for Mac Platform as a Service provides a cost-effective Mac management solution that enables units to deliver consistently configured workstations in a zero/light touch operational model.
  • The Knox Center is a quiet and accessible computing site for use by currently enrolled students connected with the Office of Services for Students with Disabilities (SSD). It also provides information on computer accommodations and digital assistive technology for the entire campus.
  • Learn how to prepare your IT for leaving the U and what privileges you'll lose (and may retain) once you've left.
  • The Lighthouse cluster supports researchers with grants that require the purchase of computing hardware. Lighthouse allows researchers to place their own hardware within the ARC high performance computing (HPC) Slurm environment.
  • LinkedIn Learning (formerly Lynda.com) is a leading online-learning platform that helps anyone learn business, software, technology, and creative skills.
  • Locker is a cost-optimized, high-capacity, large-file storage service for research data.
  • The Login Service provides a set of Linux machines, the Login Pool, to which members of the U-M community can connect remotely.
  • M-Pathways' integrated structure allows data to be shared among M-Pathways modules and between M-Pathways and other reporting systems. The university's M-Pathways systems include: the Financials & Physical Resources System, the Human Resource Management System, and the Student Administration System.
  • These modules allow the university to bill external sponsors, record invoices as receivable items and the payments on invoices as revenue, and track and report on receivable items, activity, and payments.
  • This module maintains information about equipment the university owns including its value, location, and more.
  • U-M Benefits Office staff use the Benefits Administration module to manage benefit services for U-M faculty and staff and retired faculty and staff.
  • This module stores demographic information about all members of the university community in one location, eliminating the need to re-enter data when an individual changes his or her status.
  • This module supports the capture and maintenance of data related to the courses and classes available at the University of Michigan.
  • The M-Pathways Financials & Physical Resources system consists of modules to help track and maintain billing, procurement, physical inventory, and more.
  • This module allows the university to record and report financial transactions.
  • The M-Pathways Human Resources Management System (HRMS) provides a single source of information about U-M employees, prospective employees, and retirees, eliminating the effort of maintaining and coordinating individual databases within different departments.
  • This module is used by some university units to order, replenish, and track the supplies that they warehouse.
  • U-M Payroll Office staff use the Payroll module to maintain payroll data and manage the payroll processes.
  • This module involves all processes used to request, order, audit, and pay for goods and services.
  • This module captures personal information when a prospective student first communicates with U-M.
  • This module allows the university to record and report its use of physical space (e.g., buildings and rooms).
  • The M-Pathways Student Administration system provides a single source for information about students and the administrative data that supports learning and teaching at U-M.
  • This module supports university staff who manage student accounts and information.
  • This module is used to capture and maintain data related to students' academic endeavors and performance.
  • Web-based reporting that facilitates efficient analysis of financial, student, human resources data and more to foster data-driven decisions.
  • ITS provides technical support for the University of Michigan's official identification card program, MCard; individuals working at the ID Issuing Stations are the primary users of the MCard application.
  • Find email addresses of U-M people and groups.
  • Departments and units can sponsor people to get uniqnames and MCommunity Directory profiles for them (and, in some cases, UMIDs).
  • Networked backup of data on your server-level machines (such as application and file servers, server-side databases, and research data collections).
  • The Michigan Academic Computing Center (MACC) is designed for hosting data for university units and affiliates, as well as providing an alternate secure and reliable location for unit servers and equipment.
  • The Michigan App provides in-app messages and reminders related to academic life, personalized class schedule information, search based on places (campus buildings) and people (faculty, staff and students), location-based content including bus stops, parking locations and dining halls, and featured university events.
  • A high-speed, dedicated data network that provides network circuits across the State of Michigan, Chicago, and (planned) Toledo.
  • Azure is a collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through a global network of data centers.
  • Microsoft Teams is a communication and collaboration platform offering workspace chat, videoconferencing, and file collaboration.
  • ​MiDatabase is a virtual server with a managed database. Supported platforms include Microsoft SQL, MySQL, and Oracle.
  • MiDesktop offers a highly available and secure environment while drastically reducing the complexity and cost of deploying a Virtual Desktop Infrastructure.
  • MiMaizey is an AI assistant tailored for the University of Michigan student community, designed to enrich daily student life with personalized support.
  • MiServer is a virtual server environment managed by ITS.
  • MiStorage provides U-M faculty, staff, and students the ability to store and access large amounts of data to support their specific application(s) in a user-friendly, secure, and cost-effective environment.
  • MiVideo helps organize, catalog, share, search, and publish multimedia content. Management consoles make it easy to tag and filter content, as well as control access.
  • MiWorkspace is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, network storage, printing, and access to a whole team of desktop support professionals.
  • The Ookla mobile Speedtest application lets you test download and upload speeds and latency.
  • The Modular Data Center (MDC) is designed for: • Researchers with high computational data needs. • Units and individuals working with Advanced Research Computing.
  • MPrint is U-M's printing service that allows campus community members to print from their computer or mobile device to networked campus printers.
  • MPrint Platform as a Service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.
  • My Learning Analytics (MyLA) is a dashboard that provides students with information about their engagement with course materials and resources, assignments, and grades in a Canvas course.
  • NameCoach is a web-based tool that allows users to record, listen to, and learn names.
  • NetDash is a dashboard that hosts next-generation tools for delegated network infrastructure management; SwitchConf is an application for configuring ports on access switches in campus buildings.https://its.umich.edu/enterprise/wifi-networks/network-tools/netdash
  • Locate devices on the network and the switch port to which they are connected using MAC or IP address.
  • Review information on university networks, including: network name, IP subnet ranges, VLAN ID, physical location, description/purpose, and contact information for network hosts.
  • Network Intrusion Prevention System (IPS) and Firewall services are available to units on the Ann Arbor campus.
  • Network speed testing applications, including Speedtest and perfSONAR, are available to help you test the speed of your network connection.
  • Network tools are available to unit and neighborhood IT professionals to assist in monitoring and maintaining the in-building networks they help support.
  • ITS Information Assurance conducts regular scans of all University of Michigan owned and managed networks.
  • Data intensive science requires a mix of compute, storage, and networking technologies. ITS is committed that our network should never be the bottleneck to your research needs.
  • Northwood Networks provide internet, telephone, and cable television to Northwood Community Apartments.
  • Office 365 is available to current University of Michigan faculty, staff, students, and emeritus with regular uniqnames.
  • Okta, an industry-leading identity management platform, enhances the sign-in experience and improves security for the U-M community. Okta's capabilities include passwordless sign-in options such as Face ID, Touch ID, and Windows Hello, enhance the user experience while protecting university accounts from ever-evolving cybersecurity threats.
  • A high speed fiber optic network connecting campus and worldwide research hubs.
  • U-M faculty or staff members can obtain access to the university's administrative data resources that pertain to the type of data and level of access they need to conduct university business using the Online Access Request System (OARS).
  • OnTheHub is an online webstore for users to purchase software.
  • U-M Pantheon is a web hosting service provided through Pantheon for Drupal and WordPress websites.
  • Kerberos is used for authentication (to validate that you are who you say you are) when logging in to many services and systems at U-M. Going forward, the university will move toward use of single sign-on authentication options such as Shibboleth rather than using Kerberos directly.
  • The ITS Payment Card Assurance (PCA) service provides merchants the option of using ITS-supported infrastructure and equipment that are PCI-compliant when setting up their credit card-processing systems.
  • ITS Information Assurance can provide to U-M units advanced, offensive security testing designed to provide a deep technical analysis of a target environment’s vulnerability to exploitation and attack.
  • perfSONAR is a global testing tool used by researchers and science networks to ensure network performance on connections on high speed connections. The university has perfSONAR appliances at our network core and inside our data center locations.
  • Perusall is a social annotation tool within Canvas helping instructors to increase engagement, drive collaboration, and build community while motivating students to participate in assignments before coming to class.
  • PrivaScope is a collaboration between ITS and campus researchers to allow the research community to study operational IT systems data while maintaining individual privacy.
  • Qualtrics is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students.
  • Real-Time Financials (RTF) is an ongoing collaborative effort between ITS, Financial Operations, and university units to improve financial reporting.
  • RECON is a IT risk assessment methodology developed for periodic use by units at U-M.
  • Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat infrastructure running efficiently, securely, and compliant with various standards.
  • The Remote Office Hours Queue is a virtual queueing tool that allows meeting hosts to manage attendees waiting to meet with them for private one-on-one meetings in person or over Zoom videoconferencing.
  • Schedule Displays are small, interactive touch panels that allow users to see what meetings are coming up in a specific space.
  • The Secure Enclave Services provides U-M researchers with high-performance, secure, and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
  • Service Center
  • The Service Request System (SRS) allows authorized users to place smaller orders and access reports & reconciliation tools for ITS Infrastructure products and services.
  • Shibboleth allows people to log in to web resources at InCommon-member institutions using the ID and password they use at their own institution.
  • Students on the Ann Arbor campus can check out a pre-configured Windows PC laptop with access to the Campus Computing Sites software library.
  • Slack at U-M is a collaboration tool that enhances workgroup communications.
  • SMS messaging provides a direct mechanism to reach constituents.
  • Social login can be implemented to allow guest access. It can allow people who do not have or use a uniqname and UMICH password to log in to a service at U-M​ using a social account (such as Facebook, LinkedIn, or others).
  • Software Services offers software licensing and purchasing for University of Michigan departments.
  • The Software Store lists software titles available for purchase at discounted prices for university-related use by faculty, staff and students.
  • SPACES (SPecialized Academic Classroom and Event Scheduling) is a suite of services to support academic space scheduling and reporting.
  • The web-based ITS NetGauge/Speedtest application provides information on download and upload speeds, latency, jitter, and packet loss.
  • The Sprout Social service provides an enterprise tool for use by social media managers across all U-M campuses and Michigan Medicine to plan and manage U-M social media interactions.
  • InCommonCA Certificates (2048-bit) are available from ITS at no cost.
  • Student Success Viewer is an early warning system that helps academic advisors identify at-risk students using Learning Management System (LMS) data from Unizin Data Platform (UDP).
  • Study Spaces at U-M is designed to help you find and reserve a designated study space, computer station, space for you to take a remote class, or just a dedicated quiet touchdown spot between classes.
  • Tableau Desktop is used by advanced users to create and publish data visualization/dashboards, perform advanced data analysis, and create prototype reports.
  • Targeted Email enables mass delivery of announcements to all U-M employees and Ann Arbor students. More specific population groups can be requested, and the service can also supply lists of U-M faculty, staff, and Ann Arbor students, for uses beyond email. For official university use only.
  • Teaching Evaluations allow anonymous evaluation of courses by students. Evaluation questionnaires are provided to students on a scheduled basis. The results are collected and reported to the appropriate departments or units.
  • TeamDynamix (TDX) is a web-based service management platform that provides general ticketing, approval workflows, tracking of customer requests and knowledge base articles.
  • TeamDynamix (TDX) Project Portfolio Management (PPM) is a shared project management tool.
  • We offer real time, walk-in technical support at no cost to you. Our student team partners with you to solve issues, diagnose problems, and connect you with the right resources. It's not just about fixes—it's about empowering you with knowledge to protect and optimize your tech.
  • The ITS Tech Repair Service provides low-cost assistance to U-M individuals and departments at two full-service locations.
  • Tech Shop provides sales, service, and support of personal technology to U-M students, faculty, and staff.
  • Residence hall and Northwood residents have many options for connecting to video services of their choice.
  • Turbo is a high-capacity, reliable, secure, and fast storage solution for research data. It is tuned for large files (which corresponds roughly to be files in 1 megabyte in size or larger), but it is still capable of efficiently storing small files, such as: word documents, spreadsheets, image files, etc.
  • Duo two-factor authentication adds a second layer of security when you log in, keeping your account secure even if your password is stolen or compromised.
  • This tool lets instructors create easily create AI-driven tutors for their courses right within the Canvas interface.
  • The U-M Data Warehouse is a collection of data that supports reporting activity for university business.
  • U-M GPT is a conversational AI tool that provides access to popular hosted AI models such as Azure OpenAI, GPT-Image-1, and U-M hosted open-source large language models.
  • U-M GPT Toolkit is our most advanced and flexible service offering, designed for those who require full control over their AI environments and models.
  • U-M Maizey is a tool that allows U-M faculty, staff, and students to enrich their GenAI experience based on a custom dataset they provide.
  • ITS provides AV service for conference rooms on the UM-Ann Arbor campus, helping units design and build cost-effective solutions that are integrated with university infrastructure.
  • This system provides enterprise-level security threat identification and mitigation, protecting the entire University of Michigan while not impacting the transfer of large amounts of data.
  • Each cellular carrier owns, manages, and maintains their own networks. ITS has no ability to provide or improve cellular coverage directly, but we maintain cellular relations, encourage vendors to improve campus coverage whenever possible, and advertise new features like WiFi Calling for places where cellular coverage is inadequate.
  • We support over 45 university contact centers employing over 500 agents. ITS assists these centers with their main numbers, menu prompts, off-hour messaging, hold settings, queue messaging, and other services.
  • The Campus Core Network (Backbone) is architected for speed, reliability, capacity, and redundancy to handle daily traffic and high speed and bandwidth for campus research.
  • The DCT enables the performance of basic port maintenance tasks on network switches.
  • ITS provides BlueCat Networks tools to network administrators to facilitate DHCP/DNS/IPAM efforts.
  • ITS provides BlueCat Networks tools to network administrators to facilitate DHCP/DNS/IPAM efforts.
  • ITS Infrastructure manages and supports a variety of firewalls to reduce the risk of any potential virus spread or intrusion of the university network.
  • This service provides a robust ITS-managed router, providing end users a connection to the internet and specific campus network resources in locations where U-M Net is not available.
  • In-Building Networks are architected to handle the unique wireless and wired networking needs for each unit across campus.
  • IP Fax Service is a web-based solution created by iFax Solutions that eliminates the need for a fax machine to send and receive faxes.
  • A full lineup of news, entertainment, and sports channels is available through our campus-wide cable network. Campus units can purchase a cable connection in most campus buildings. Cable service is available in residence hall lounges and other public areas, and in some graduate student apartments.
  • U-M units can connect a physical fax machine using this service.
  • We support traditional faculty & staff telephones providing high quality connections for teaching, learning, research, and work.
  • The ITS Live Event Streaming service lets you broadcast your campus event in real time to viewers on campus and across the globe to an unlimited number of viewers.
  • The U-M Net VPN service creates a secure, encrypted connection between your device and the U-M network. It enables access to university resources from untrusted networks.
  • Communicate through wireless networks on laptops, tablets, cellular phones, and other devices.
  • Simple, dependable access to several ITS-provided high-performance computing clusters and data storage resources.
  • This directory aims to become a central library of software titles and packages available to faculty, staff, and students across all three campuses and Michigan Medicine.
  • The UMICH password associated with your uniqname is used when logging in to many services throughout the university. Members of the Michigan Medicine community use their Michigan Medicine password with their uniqname for logging in to Michigan Medicine services.
  • This consortium provides a catalog of volume licenses for software usable by units that are part of the consortium.
  • Your uniqname is your U-M login ID. There are different processes for getting a uniqname based on your relationship to the university.
  • The IT User Advocate works with the U-M community to ensure that university IT policies and guidelines are followed; it also responds to reports of abuse and misuse of U-M IT resources.
  • Vax Viewer is a web front-end to collect and view vaccination information, showing individuals where their vaccination-related documentation stands in the verification process.
  • Virtru allows you to send end-to-end encrypted email through GMail.
  • Virtual Sites is a tool that allows faculty, staff, and students to access a full Campus Computing Sites Windows desktop virtual desktop from any device. This provides on-the-go access to a broad range of licensed software.
  • We support over 9,000 Voice over Internet Protocol (VoIP) telephones on all three campuses, including desk phones, cordless sets, soft clients on computers and other devices.
  • ITS provides Zoom Phone voicemail for those who have transitioned to Zoom Phone on all campuses, and Cisco Unity voicemail for those who have not transitioned to Zoom Phone.
  • We provide Exchange voicemail to Ann Arbor and Flint campus faculty and staff. Dearborn and Flint use Cisco Unity voicemail.
  • To help U-M units identify and resolve vulnerabilities in their web applications, ITS Information Assurance (IA) offers access to the Tenable web application security scanner at no charge.
  • Web Application Hosting is an easy to use Web service that provides campus users access to their own Web applications without needing to download, install, and maintain additional hardware and software.
  • Windows Platform as a Service provides a cost-effective Windows management solution that enables units to deliver consistently configured workstations in a zero or light-touch operational model.
  • Wolverine Access uses search and filter technology to make it easier for members of the campus community to organize web-based campus services in one location.
  • Residents of Northwood I, II, IV and V, and the Munger Graduate Residences can access Xfinity on Campus, a service offered by Comcast, at no charge. This service is no longer available to residents of other residence halls.
  • Zabbix is a monitoring solution for networks, servers, virtual machines (VMs), cloud and web services. Zabbix uses a flexible notification system that allows users to configure alerts for virtually any event.
  • Zoom unifies cloud video conferencing, simple online meetings, and group messaging.
  • Zoom for Government at U-M is built for U-M research staff whose projects fall under Export Controlled Research (ITAR or EAR).
  • Zoom Phone is a downloadable softphone application that allows users to make and receive phone calls via the internet on mobile devices, laptops, and desktops.
  • Zoom Rooms is a software-based conference room system that provides a streamlined experience for audio conferencing, wireless screen sharing, and video conferencing using the Zoom platform.