Before starting to run reports in the new BusinessObjects version, we recommend you perform these steps in exact sequence:
- Sign out of BusinessObjects by selecting Log out from the unique name initial circle in the top right corner of the BI Launch Pad. Closing the browser window does not sign you out. You must use Log out.
- Close all open browser windows.
- Clear your browser cache completely For example, Chrome's default is seven days; please select All Time.
- Log back in to BusinessObjects and perform your tasks.
If you experience errors and have not cleared your cache, please do so before contacting the ITS Service Center.
BusinessObjects is the supported query and reporting tool for the U-M Data Warehouse.
Use BusinessObjects to run UM-maintained reports and to create and run ad hoc reports. BusinessObjects interfaces (also known as universes) have been developed for all data in the U-M Data Warehouse.