Zoom at U-M

Note: The following service site is for the Zoom videoconferencing service only. If you are looking for information on Zoom Phone or Zoom Rooms, please refer to their respective service sites, as they are managed and supported by different teams at ITS.

U-M Zoom accounts are available to all active faculty, staff, and students on the Ann Arbor, Dearborn, and Flint campuses and Michigan Medicine. Alumni, retirees, and non-UM participants can attend Zoom meetings without a university account but cannot host or initiate U-M Zoom meetings. (For more information on what happens to your U-M Zoom account when you leave the university, refer to Zoom: Accounts for People Who Leave U-M.) MCommunity groups and departmental Shared Accounts are not eligible for U-M Zoom. (Sharing a Zoom account with multiple people is a violation of Zoom's terms of service, as well as a violation of U-M's agreement with Zoom.)

Zoom unifies cloud videoconferencing and online meetings and provides the option for meeting recordings. Zoom offers high-quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Zoom Rooms, and H.323/SIP room systems. Before joining a Zoom meeting on your desktop, laptop, or mobile device, download the Zoom App and familiarize yourself with Zoom.

Important: You must sign in with SSO and enter umich as the domain name. If you enter umich.edu, you will receive an error.

Use Zoom to

  • Hold synchronous online classes
  • Host virtual office hours
  • Collaborate remotely on research
  • Share screens and host real-time video conversations
  • Record to the cloud or computer for easy sharing (cloud storage for 150 days)

Sensitive Data with Zoom

Zoom provides appropriate security and compliance assurance, allowing it to be used for teaching, learning, and many other uses. Check the Zoom entry in the Sensitive Data Guide to IT Services for a list of the sensitive data types that are and are not permitted with U-M Zoom.

You are responsible for using Zoom in ways that comply with sensitive data laws and regulations, as outlined in the Sensitive Data Guide entries.

Note: As of January 3, 2021, U-M Zoom may be used for Protected Health Information (PHI, regulated by HIPAA). The University of Michigan has signed a Business Associate Agreement (BAA) with Zoom, which allows for this use.