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Common Help Topics
Reset or Change Password
Visit password.it.umich.edu to reset or change your password and set your account recovery information. Problems there? Chat or call the ITS Service Center.
Browser Support
Visit the Browser Support page to view supported browsers and to check for compatibility issues between certain applications and browsers.
Suspicious Email or Call
Visit Safe Computing to learn how to spot and report suspicious emails and phone calls. The ITS Service Center will never ask for your password by email.
Browse Documentation & Training »Support Tools
- Skip the Phone Recording
- Launch Remote Support Tool
- Check Status of My Help Tickets
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for System Access and Account Support |
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for Classroom Support | |
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for eResearch, Reporting and M-Pathways Student & Human Resources System Support (includes Faculty Center, BusinessObjects, M-Reports and eRecruit) |
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for all email services, including U-M Google, General Computing, MiServer, MiDatabase and Network Connectivity (Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and U-M Box) |
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for Concur, DART and M-Pathways Financials & Physical Resources System Support (includes M-Marketsite) |
Service Status
2 services experiencing issues
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