Get Help

Contact the ITS Service Center

Chat, call, submit a help request, or email for tech support.

Open for Chat

Monday–Friday: 8 a.m.–10 p.m.*
Saturday–Sunday: Closed
*5–10 p.m. Extended Duo/password support only

Service Center Hours

Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Saturday: Closed
Sunday: 2–7 p.m.

  Number Key Services
for System Access and Account Support
for Classroom Support
for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports and eRecruit)
for MiWorkspace Services and Michigan IT Services Portal
for Canvas and SiteMaker
for all email services, including U-M Google, General Computing, MiServer, MiDatabase and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and U-M Box)
for Concur, DART and M-Pathways Financials & Physical Resources System Support
(includes M-Marketsite)

Support Tools

How Did We Do?

We’re always working to improve the support experience, and the ITS Service Center managers want to hear your feedback and concerns. Email us at