Get Help
How Can We Help You?
Find Answers
Service Alerts
Contact the ITS Service Center
Chat, call, submit a help request, or email for tech support.
Open for Chat
| Monday–Friday: | 8 a.m.–5 p.m. |
|---|---|
| Saturday–Sunday: | Closed |
Service Center Hours
| Monday–Thursday: | 7 a.m.–7 p.m. |
|---|---|
| Friday: | 7 a.m.–6 p.m. |
| Saturday: | Closed |
| Sunday: | 2–7 p.m. |
| Press: |
1
|
for System Access and Account Support, including UMICH (Level-1) passwords, Duo, OARS, My LINC, and Zoom |
|
2
|
for Classroom Support | |
|
3
|
for eResearch, Reporting, Qualtrics, and the M-Pathways Student Administration & Human Resource Management Systems (includes Faculty Center, BusinessObjects, M-Reports and eRecruit) |
|
|
4
|
for MiWorkspace Support and Neighborhood IT | |
|
5
|
for Canvas and LinkedIn Learning | |
|
6
|
for U-M Google, U-M Dropbox, U-M Box, Microsoft Office 365, Adobe Creative Cloud, and Network Connectivity (Includes Wireless, VPN, Northwood Service, AFS, Campus Computing Sites) |
|
|
7
|
for Concur, DART, and M-Pathways Financials & Physical Resources System (includes Marketsite) |
Tell Us About Your Support Experience
Use this form to submit feedback about your support experience with the ITS Service Center.