Get Help

Contact the ITS Service Center

Chat, call, submit a help request, or email for tech support.

Open for Chat

Monday–Friday: 8 a.m.–10 p.m.*
Saturday–Sunday: Closed
*5–10 p.m. Extended Duo/password support only

Service Center Hours

Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Saturday: Closed
Sunday: 2–7 p.m.

  Number Key Services
Press:
1
for System Access and Account Support, including UMICH (Level-1) passwords, Duo, OARS, My LINC, and Zoom
 
2
for Classroom Support
 
3
for eResearch, Reporting, or the M-Pathways Student Administration & Human Resource Management Systems
(includes Faculty Center, BusinessObjects, M-Reports and eRecruit)
 
4
for MiWorkspace Support and Neighborhood IT
 
5
for Canvas, Qualtrics, and LinkedIn Learning
 
6
for U-M Google, U-M Dropbox, U-M Box, Microsoft Office 365, Adobe Creative Cloud, and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Campus Computing Sites)
 
7
for Concur, DART, and M-Pathways Financials & Physical Resources System
(includes Marketsite)

Use this form to submit feedback about your support experience with the ITS Service Center.


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