Most ITS support services are closing for the holiday weekend at 3 p.m. Friday, reopening 7 a.m. Tuesday May 26.
Support for Duo and password questions
For non-urgent issues, please submit a help request, or email us.
Information and Technology Services is changing ticketing systems effective May 12. Support emails from ITS will have a new look and will be sent from a new email address: U-M TeamDynamix. Continue to reach out to us at 4HELP@umich.edu. Learn more and see a preview of the new email format.
Chat, call, submit a help request, or email for tech support.
| Monday–Tuesday: | 8 a.m.–10 p.m. |
|---|---|
| Wednesday–Friday: | 8 a.m.–5 p.m. |
| Saturday–Sunday: | Closed |
| Monday–Thursday: | 7 a.m.–7 p.m. |
|---|---|
| Friday: | 7 a.m.–6 p.m. |
| Saturday: | Closed |
| Sunday: | 2–7 p.m. |
| Press: |
1
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for System Access and Account Support |
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2
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for Classroom Support | |
|
3
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for eResearch, Reporting and M-Pathways Student & Human Resources System Support (includes Faculty Center, BusinessObjects, M-Reports and eRecruit) |
|
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4
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for MiWorkspace Services and Michigan IT Services Portal | |
|
5
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for CTools, Canvas, and SiteMaker | |
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6
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for all email services, including U-M Google, General Computing, MiServer, MiDatabase and Network Connectivity (Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and U-M Box) |
|
|
7
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for Concur, DART and M-Pathways Financials & Physical Resources System Support (includes M-Marketsite) |
We’re always working to improve the support experience, and the ITS Service Center managers want to hear your feedback and concerns. Email us at its-servicecenter-managers@umich.edu.