NameCoach is a web-based tool that allows users to record, listen to, and learn names. NameCoach promotes the university’s Diversity, Equity & Inclusion initiative, cultivates a more inclusive learning environment, fosters employee retention, and forges better customer relationships. All U-M students, faculty, staff, and alumni on the Ann Arbor, Dearborn, and Flint campuses, and at Michigan Medicine are eligible to use NameCoach. Students that register with NameCoach during their time at U-M will retain their NameCoach account as long as their email stays active.
NameCoach features implemented at U-M are:
NameCoach Email Signature
Students, faculty, and staff on all campuses (Ann Arbor, Dearborn, Flint, and Michigan Medicine) can add a NameCoach pronunciation link to their email signature. Visit your NameCoach Email Signature page to record your name or copy your signature link. See Creating Your NameCoach Audio Email Signature for instructions. Add your NameCoach signature link to Gmail, Outlook, Slack Profile, MCommunity Profile, LinkedIn, and other social media.
NameCoach Canvas Integration
NameCoach is offered in all officially-provisioned Canvas courses to help instructors and students learn how to phonetically pronounce the names of the people in their classes. The tool has two parts: NameCoach Recorder, which allows users to record their own name and add phonetic spelling of their name, and NameCoach Roster, which allows students and instructors to listen to and learn the names of others in a Canvas course.
The ITS NameCoach team can provide help with the creation of a "name page" that can be managed by your department administrator or event host. The name page provides the pronunciation of event invitees' names for any events where you want to build inclusion and a sense of belonging, such as commencement, admissions-related events, award ceremonies, outreach programs, and others.
NameCoach API Directory
With an API, developers can more easily help all students feel welcomed on campus by integrating audio signatures in their desired applications.
The NameCoach Participants APIs are available for the campus software developer community. The NameCoach API is a REST-based interface that is used to request name recordings. The APIs are published in the API Directory (be sure to use the U-M VPN for access). More information can be found in the TeamDynamix (TDX) Knowledge Base or in the API Directory.
NameCoach Salesforce Integration
NameCoach also now integrates with Salesforce. Salesforce administrators who are interested in having NameCoach functionality appear in their service should contact the ITS Service Center to create a ticket for the ITS-NameCoach team.
Academic support staff (coaches and advisors) can use the NameCoach Salesforce integration to ensure they are pronouncing student names correctly prior to meetings using the same system they use to track advising appointments and take notes.