Voicemail

Overview

The type of voicemail provided by ITS depends on whether or not a faculty or staff member has transitioned to Zoom Phone. If the number has not transitioned to Zoom Phone, it also depends on the campus on which the individual works. The steps featured on this page are for those who have not transitioned to Zoom Phone. Detailed instructions for each type of voicemail are provided in links below.

ITS currently provides:

• Zoom Phone Voicemail for those who have transitioned to Zoom Phone on all campuses.
• Exchange voicemail for those on the Ann Arbor Campus who have not transitioned to Zoom Phone.
• Cisco Unity voicemail for those on the Flint and Dearborn Campuses who have not transitioned to Zoom Phone.

Detailed Voicemail Instructions

• Zoom Phone-see the Voicemail section on the Zoom Phone Common Tasks page.
• Exchange 
• Cisco Unity

Checking Voicemail from an Off-Campus Phone (Exchange)

1. Dial 734-615-4242.
2. Enter your 10-digit phone number and press #.
3. Enter your PIN and press #.

If you do not know your PIN, please email [email protected].

Re-record Personal Greeting (Exchange)

1. Dial 734-615-4242.
2. Enter your 10-digit phone number and press #.
3. Enter your PIN and press #.
4. Press 6 or say "Personal Options"
5. Press 2.