Below are the most commonly used ITS tools and resources for faculty and researchers. To view all of our services, go to Browse Services.
Connect to WiFi & Network
- Use MSetup to configure your devices for MWireless and eduroam. Michigan Medicine provides a WiFi network in their locations.
- MWireless is the most secure and fastest wireless network on campus and is available in most campus buildings and on the Diag.
- Eduroam is available to faculty, staff, and students when visiting other universities and colleges. Eduroam provides the same speed, access, and security, while supporting older devices not capable of connecting to MWireless.
- Ask campus visitors to use MGuest, a limited WiFi network that does not require a uniqname and password.
- Working Remotely: Use the U-M Virtual Private Network (VPN) for an encrypted, secure connection to university resources when you are off-campus. Some university services require VPN when you access them from outside the university network. Please note the guidance on use of unauthorized VPNs or similar extensions of U-M networks.
Collaboration & Productivity Tools
- Canvas
U-M's learning management system with multiple features for teaching and learning in a flexible and robust environment. - Google Workspace for Education
Gmail, Calendar, Drive, Chat, and 40+ additional collaborative apps. - Slack
Chat with individuals and groups, including classes, across U-M in real-time. Share content and keep conversations organized and accessible from anywhere, anytime. - NameCoach
Record and add a pronunciation link to your email signature and in your Canvas courses. Promote an inclusive learning environment by encouraging students to record, listen to, and learn the names of students in your Canvas courses. - Adobe Creative Cloud
Download and start using Adobe apps to create what you need. - Microsoft Office 365
Download & online access: Word, Excel, PowerPoint, OneDrive and other Microsoft apps. - Wolverine Access
One-click access to the U-M tools and resources you use the most. Sign in to customize your individual homepage and edit your personal employment info, update your UM Emergency Alerts, and more. - Videoconferencing
Use Zoom, Google Meet, or Microsoft Teams to host virtual meetings and classrooms with live video, audio, and content sharing from most devices. The Videoconferencing Tool Comparison Guide can help you decide which is right for you. - MCommunity
Use the MCommunity online directory to find contact information and more for all members of the U-M community. Update your directory profile and create and manage email groups. - Remote Resource Guide
A collection of technology resources that helps bring your university work with you when connecting from anywhere in the world.
GenAI Tools for Instructors
- GenAI @ U-M
U-M is leading the way in the safe, responsible, and innovative use of generative AI in higher education. Find vital resources about utilizing GenAI in the classroom including:- U-M's official Generative Artificial Intelligence Advisory (GAIA) Committee Report
- Upcoming AI-related events
- Information on prompt literacy and a robust prompt library
- News, use cases, videos, and more
- ITS AI Services
Explore a full list of current offerings available to all U-M faculty, staff, and students on the Ann Arbor, Flint, Dearborn, and Michigan Medicine campuses.- U-M GPT
Provides the U-M community with private and no-cost access to GPT-4o (Omni), DALL-E 3, and other popular large language models - U-M Maizey
Train a custom GPT on your datasets, allowing you to craft personalized GPT experiences, which you can keep private or share with your students or community. Maizey can easily integrate with Canvas and ingest data from sources like Dropbox, Google Drive, or public websites. - U-M GPT Toolkit
An advanced offering, providing access to AI API gateways, available to faculty and researchers who require full control over their AI environments and models.
- U-M GPT
Storage & Cloud-Based Computing
- Data Storage Options
- Traditional Online Storage
MiStorage and AFS Storage are two low-cost and full featured options for researchers and departments. - Dropbox
Cloud file storage that provides automatic back-up and is readily accessible from any device. - Google Drive
Collaborative cloud storage combined with your U-M Google account and integrates with Canvas. - Data Storage Finder
A tool to help you find storage solutions to meet your needs.
- Traditional Online Storage
- Cloud-Based Computing
- MiServer
A virtual environment with managed operating systems. - MiDatabase
A virtual environments database hosting. - Cloud Services
External cloud services offered at U-M include Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, and a Secure Enclave Service (SES).
- MiServer
- MiDesktop
Create a tailored virtual desktop pool that perfectly aligns with your research or teaching needs without the constraints and costs associated with physical hardware.
Set Up Printing
- MiWorkspace Printing
If you use a MiWorkspace computer, you can send documents to any printer managed by MPrint without installing additional software. - Printing at Campus Computing Locations
Use MPrint to send documents to any networked Campus Computing printer from any computer or mobile device.
Access Software
- For MiWorkspace Computers
Install additional approved software from the Software Center (for Windows) or Managed Software Center (for Macs) - U-M Software Directory
Search for no-cost access to many software titles you need. - Software Services
Find licensed software available at reduced price to university faculty and staff. - Tech Shop (formerly Computer Showcase)
Tech Shop sales, support, and service add up to your one-stop shop for all your technology needs with academic pricing and exclusive payment options. Visit Tech Shop to get hands-on help from our Tech Help and Tech Repair teams. Services include:- Virus remediation and software troubleshooting
- Software and hardware installations and upgrades
- Data backups and transfers
- Full warranty and out-of-warranty repairs for Apple, Dell, Lenovo, and Microsoft computers
- Computer Labs & Locations
Campus Computing Sites (or "Sites") offer more than 2,000 Windows and Mac machines, laser printers, scanners, and hundreds of learning, creative and productivity software resources. Full Service and many Mixed Service Sites provide black-and-white laser printing, and several provide color or large format printing. - Knox Center Adaptive Technology Computing Site
Specializes in hardware and software that meets the needs of people with temporary or permanent disabilities.
Protect Your Data
- Sensitive Data Guide
This tool recommends secure and compliant services available on the UM-Ann Arbor campus. - Practice Safe Computing
- Backup Your Data—Review your choices for backing up data on PC desktops, laptops, and servers.
- Use endpoint protection to safely connect to the U-M computing environment and the internet.
- Secure Data on Mobile Devices—Learn tips to protect sensitive personal information and keep your data out of the wrong hands in case of loss or theft.
- Secure Data Before Traveling—Check out the data security tips before traveling or conducting field research.
- Report online abuse, harassment, or suspicious email: Contact the university’s user advocate via the ITS Service Center.
- Virtru for Gmail
Virtru allows you to send end-to-end encrypted email for sensitive research data.
For Teaching & Student Engagement
Course Management
- Academic Technology@Michigan
An instructional support hub for new and seasoned faculty at the University of Michigan, providing centrally curated resources to support campus teaching and academic technology needs. Four main sections: Get Started, Online Instruction, Tools for You, and Get Help outline instructional support resources and introduce academic technology tools for beginners to advanced users, including Course Modalities, Instructional Guides, Accessibility & Inclusion, and a collection of Generative AI resources relating to planning, teaching, and assessment. - Faculty Center
Manage your classes and academic advisory activity from the Faculty Center. Access the Faculty Center from Wolverine Access, under Faculty Business. - Canvas
U-M's learning management system with multiple features for teaching and learning in a flexible and robust environment. - MiVideo
Use MiVideo to organize, catalog, share, search, and publish multimedia content. Integrates with Canvas. - Annoto
Enhance your video lectures in Canvas and prime students to become active participants in classroom discussions. - Accessibility Resources
The James Edward Knox Center Adaptive Technology Computing Site provides consultation to meet the needs of students with temporary or permanent disabilities. - Request Specialty Course Software
Instructors can request specialty software to be available on Campus Computing Sites computers for your course. When making your request, please keep in mind the end-of-term Campus Computing Sites software environment freeze schedule. - LinkedIn Learning
Access an on-demand learning platform with training resources about business, technology, and creative skills. Complement your current curriculum and integrate offerings into Canvas. - Reserve Computing Classroom
Campus Computing offers several classrooms that can be reserved for instructional purposes. - Remote Office Hours Queue
Manage a group of students waiting to meet with you during your office hours. The tool creates a unique and private videoconference meeting for each person.
Training Resources
- Academic Technology Training
Discover an extensive collection of live and on-demand training, help guides, and contact information to request assistance from the various instructional support groups on campus. - ITS Teaching & Learning Instructional Support Services
ITS Teaching & Learning offers live Canvas workshops, workshop recordings, on-demand resources, and consultations. - ITS Training
Find workshops, documentation, and support for a number of ITS services. - Instructional Accessibility Tips
Ensure your digital content is accessible to students with disabilities by following these instructional accessibility tips. - Academic Technology Consultation
ITS Teaching & Learning offers consultation services in many areas including learning system integrations, evaluation and piloting of learning tools, use of learning tools to enhance student engagement and learning assessment, and use of video for instruction and learning activities. - Teaching Remotely
Use our Remote Resource Guide — Teaching & Student Engagement for information about all the services and tools available to help you educate and engage from a distance.
For Research
Research Computing
- U-M Research Computing Package
Reduced rates and no-cost allocations for high-performance computing (HPC) and research storage upon request.- Great Lakes and Armis2 (sensitive data) are shared HPC clusters.
- Turbo Research Storage (sensitive data) is secure and moves data at speeds up to 160 Gbps.
- Data Den Archive (sensitive data) provides massive (20PB+) shareable storage for large-volume research data that does not need peak performance.
- Secure Enclave Service provides a secure enclave for working with sensitive data.
- High Speed Networks for Research
Data intensive science requires a mix of compute, storage, and networking technologies, and, depending on your algorithm and funding, you may use a mix of on- or off-campus resources. - Data Storage Finder
Browse and compare data storage options, including high-powered computing and large file storage options, available through ITS. - Statistical or Other Complex Computation
- Login Service
A shared pool of Linux machines with pre-installed software, including Pine, vi, compilers, and SSH. - Advanced Research Computing (ARC)
ARC provides access to—and support for—advanced computing resources. ARC facilitates new and more powerful approaches to research challenges in fields ranging from physics to linguistics, and from engineering to medicine.
- Login Service
Manage Projects & Grants
- eResearch
Visit the eResearch website to learn about research proposals and regulatory processes, and how to review and complete project/grant award submissions, research proposals, and regulatory compliance applications. - MReports
Use MReports to create and view research and project grant reports and up-to-date financial statuses.