Just for Parents & Family

Information and Technology Services is Here to Help!

Parents and Families – Your student’s success at the University of Michigan is our number one priority. Whenever they have a question about U-M technology, encourage them to contact the ITS Service Center for help. They can call us, chat with us, submit a request, send an email, or search our online knowledge base. You can access your student's information and other campus resources on Wolverine Access.

Use our MGuest WiFi Network

Connect to MGuest when you are visiting your student on campus. The MGuest WiFi network is available in all university buildings.

its.umich.edu/mguest

Manage Your Student’s University Finances

Create a U-M Friend Account to view your student’s financial aid data and pay tuition bills. Your student will need to authorize your account to access their information in Wolverine Access.

its.umich.edu/friend

Shop at the ITS Tech Shop

Get special academic pricing on computers, tablets, software, and tech accessories. Shop online or visit one of two campus locations. Tech Help and Tech Repair services are also available. Student purchases can be billed to their student accounts.

techshop.umich.edu

Secure Your Devices

Learn how to secure your student’s mobile devices and avoid phishing scams from our U-M Safe Computing resources.

safecomputing.umich.edu

Download the Michigan App

The Michigan App provides mobile-optimized content and experiences for the U-M community. The tool offers in-app messages and reminders related to academic life, personalized class schedule information, search based on places (campus buildings) and people (faculty, staff and students), location-based content including bus stops, parking locations and dining halls, and featured university events. Download it from the Apple App Store or Google Play Store.