Getting Started with Working Remotely

See more remote resources for connecting from home.

Resources for working remote

  • Prepare your location: Whether you plan to use a university computer or a personal computer, test connecting to the resources you need at home in advance.
    • Take steps to secure your personal devices and home wireless network.
    • Consider the equipment that you need, such as extra displays, docking station, mouse, keyboard, and any ergonomic needs. Contact your local unit administrator or IT staff to discuss hardware that you may need at home.
    • Learn ways you can Improve Your Home Internet.
    • The Tech Shop provides direct shipping of work-from-home tools for both personal and departmental purchases. Individuals can purchase with student account billing or payroll deduction; departments can pay by Shortcode. All online orders can be shipped anywhere in the US, including residential and on-campus addresses (excludes P.O. Boxes).
    • UHR provides tips for ergonomics for the home office.
  • Set a preferred contact method: Update your MCommunity profile Notice to let classmates and colleagues know how to reach you while you work remotely. Edit the Viewable By menu to choose who can see the information.
  • Review two-factor authentication preferences: Update your Duo settings to accommodate working remotely. For example, if you currently opt to use a landline phone, you may wish to add a mobile phone number as an option.
  • Determine if you need the U-M Virtual Private Network (VPN): Use the UMVPN to connect to university resources that require a university network when you are off-campus. Learn how to set up and use the VPN on personal devices and unit-managed university devices or how to use the pre-configured VPN on MiWorkspace Macs. (MiWorkspace Windows computers do not need to use VPN when off campus.)
     

    Unless necessary, please use the UMVPN - Only U-M Traffic option, or UMICH VPN (tunnel only U-M activity) on a MiWorkspace Mac when working from home.

Use university-provided online tools

Best practices to keep top-of-mind

  • Protect yourself and the U: See the IT Security When Working Remotely page for what you can do to protect university and personal information when working from off-campus.
  • Digital accessibility: Be aware that some online resources and tools are not accessible by everyone. Please be patient and understanding with students, classmates, and colleagues. Contact accessibility@umich.edu to report barriers or get assistance with proactive remediation. Learn about digital accessibility.
  • Stay informed: Follow @umichTECH for the latest technology tips for the U-M community and visit the ITS Service Status site for updates on the health and availability of university IT services.

 

If you have feedback or suggestions for this guide, please let us know. For other questions or to get help with the services in this guide, please contact the ITS Service Center.