Zoom offers keyboard and screen reader accessibility, as well as broad support for closed captioning and sign language interpretation. Refer to Zoom's Accessibility page for more information on their commitment to accessibility.
If you have any questions or concerns, please contact the ITS Service Center or the ITS Digital Accessibility team directly. You can also contact Zoom directly to provide accessibility feedback at [email protected].
Accessibility Tools
The ITS Digital Accessibility team maintains a detailed overview of Zoom’s accessibility, including:
- Potential workarounds for known accessibility issues
- Information on navigating a Zoom meeting/webinar using a screen reader via the Zoom desktop app, iOS mobile app, and Zoom website
- Additional third-party educational resources
There are several transcription tools that should be considered when using Zoom meetings and webinars:
- Automated captions
- Communication Access Realtime Transcription (CART) (i.e., real-time manual transcription by a human)
- Audio transcription for cloud recordings (i.e., transcription after the meeting/webinar has ended and saved as a cloud recording)
Refer to Videoconferencing Captioning Tools for Zoom for more information on each tool to determine which works best for your situation.
Zoom also offers language interpretation features, including sign language interpretation:
- The language interpretation feature allows hosts to designate 20 individuals in a meeting or webinar as audio interpreters.
- The sign language interpretation feature allows hosts to designate up to 20 individuals in a meeting or webinar as sign language interpreters.