Learn while you earn! We are looking for personable U-M students who want add professional experience while you are attending classes. The University of Michigan is a widely respected Information Technology employer. As part of our cutting edge technology support team, you will gain experience that commands attention from future prospective employers.
- NEW! Software Services Support Associate
This position’s main focus is assisting in daily support and troubleshooting activities for customers, as well as other members of the Software Services team.
- Depot Technician
Our depot technicians are responsible for assisting with the staging, moving, and repair of computers, printers and related supplies around campus. They will work under minimal supervision to inventory, configure, prepare, image and move equipment. They will also consult with and assist other team members on a wide variety of issues, while delivering outstanding customer service.
- Learning Management System Transition Team
Be part of a high-energy student team supporting users in the transition away from CTools and UM. Lessons learning management systems. (2 Student Positions Available)
- MiWorkspace Technical Support
Information and Technology Services is seeking motivated and hardworking student staff to assist in day-to-day efforts in a Next Gen computing initiative called MiWorkspace. Hires will assist in the development, build, and test of MiWorkspace technology infrastructure.
- Neighborhood IT Desktop Support
Provide desktop support in day-to-day efforts in a NextGen computing initiative called MiWorkspace, a project to standardize the university's administrative and academic computer hardware and software environments.
- Showcase Office Assistant
Assists the Purchasing/Inventory Coordinator with various inventory/clerical related tasks including but not limited to: supplier credit memo reconciliation, supplier return requests, new item number creation, inventory receiving (backup), and product research.
- Showcase Stockkeeper
Assists the Purchasing/Inventory Administrator with various inventory related tasks including but not limited to: receiving inventory, organizing stock area, fulfilling inventory requests to other Showcase locations.
Answer IT Questions
- 4HELP Canvas Consultant
If you are the "go to" friend for tech support, have worked on a help desk, have stellar customer service skills, or an insatiable curiosity—we want to talk to you. The ITS Service Center/4HELP is looking for U-M students to support faculty, staff, students, alumni, and guests on the 4HELP hotline. The consultant will be responsible for effectively and efficiently handling Canvas and access requests by ensuring quick and responsible resolution of issues.
- Tech Consultant
The Tech Consultant is responsible for assisting users of Campus Computing Sites in the use of selected information technology resources and services in Angell Hall, Ross Academic Center, Computer Showcase-Union, and Computer Showcase-Pierpont locations. This will include assistance with the Mac OS and Windows OS environments. A successful candidate will be self-motivated, communicative, outgoing, dependable, and a positive contributor to Campus Computing Sites. Training will be provided, and candidates should be prepared for a continual learning experience.
- Tech Consultant — Midnight Shift
The Tech Consultant on the Midnight Shift is responsible for assisting users of Campus Computing Sites in the use of selected information technology resources and services in Angell Hall. This will include assistance with the Mac OS and Windows OS environments. A successful candidate will be self-motivated, communicative, outgoing, dependable, and a positive contributor to Campus Computing Sites. Training will be provided, and candidates should be prepared for a continual learning experience.
Gain Experience As a Summer Intern
- ITS Summer Internship Program
Information and Technology Services summer internships are paid, full-time positions which provide an opportunity for students to gain valuable experience while making connections in the professional field they are considering for a career. Interns will have the opportunity to work on meaningful projects in a structured and supervised learning program.
Service Computer Hardware
- Tech Repair — Student Technician
Student Technicians perform a wide variety of technology troubleshooting and repair-related activities both in a repair shop and on site. They are also responsible for transporting and removal/install of computers and printers in the Campus Computing Sites labs.
Roving Computer and Printer Service
- Sites Rover
Rovers are the frontline mobile technicians team for Campus Computing Sites. A successful candidate will be trustworthy, motivated, self-disciplined, energetic, and capable of operating independently. Technical expertise is not required, as long as a candidate demonstrates critical thinking, logical problem solving ability, and a willingness to learn.
Sell Computing Products
- Showcase Sales Consultant
Showcase Sales Consultants assist customers in person and by phone with technology purchase needs. Ideal candidates are customer focused, self-motivated, dependable and able to be a positive contributor to the Computer Showcase.
Help Campus Prepare to Use New Technology
- MiVideo Service Management Technician
The ITS Teaching and Learning group needs a smart, detail-oriented individual to help support MiVideo, the university’s streaming media service. MiVideo is integrated with the learning management systems at all three campuses and supports over 70 research and unit-level customer use cases. We offer flexible schedules, a relaxed work environment, and even a treadmill workstation.