Students: Work at ITS!

Earn While You Learn - flexible schedule, on-the-job training

We are looking for personable U-M students who want to gain professional experience while attending classes. The University of Michigan is a widely respected information technology employer. As part of our cutting-edge technology support team, you will gain experience that commands attention from future employers. Earn while you learn!

Employment Benefits

Compensation

  • most positions start at $15/hour
  • merit increases
  • opportunities for advancement

Flexibility

  • part-time with flexible scheduling—work around your class schedule
  • work locations available on North and Central Campus, or remote, based on position needs
  • on-the-job training

Professional Development

  • learn new skills and sharpen your abilities to help prepare for a successful IT career
  • cross-training opportunities in other areas to broaden your skill set
  • work closely with and receive mentoring from experienced IT professionals

 

Explore Available Positions

Whether you want to provide frontline customer support, work hands-on behind the scenes, or travel to different campus locations, ITS has a wide variety of roles available for students.

Customer Support

ITS MiWorkspace is seeking responsible students for our Neighborhood IT team. New team members will be responsible for providing outstanding customer service– including technical desktop support–across campus. Team members need a friendly and positive attitude. IT experience preferred but not required.

The Remote Consulting team is a customer facing, highly dynamic front line support team responsible for remotely providing user support. Reliable, solution-oriented student staff will excel in this role. Although training will be provided, candidates should be prepared for a continual learning experience and be comfortable partnering with users to solve problems.

The Tech Help Consultant is responsible for assisting users of Campus Computing Sites in the use of selected information technology resources and services at the Angell Hall Computing Site as well as both Tech Shop locations, as well as providing direct customer support for services including poster printing and our laptop loaner programs.

Tech Shop Sales Consultants provide expert assistance with technology purchases, ensuring a positive customer experience through various communication channels. Customer-focus and being a dependable team players is vital.

Internal Operations

Information and Technology Services is seeking motivated and hardworking student staff to assist in day-to-day efforts in MiWorkspace. Hires will assist in the development, building, and testing of MiWorkspace technology.

Student Technicians perform a wide variety of technology troubleshooting and repair-related activities both in a repair shop and on site. They are also responsible for transporting and removal/installation of computers and printers in the Campus Computing Sites labs.

Tech Shop Stockkeepers support purchasing and inventory operations by receiving and organizing stock, reporting ETAs, and fulfilling requests across Tech Shop locations.

Out and About

Depot Delivery Drivers deliver needed technology to IT professionals supporting MiWorkspace enrolled departments. A successful candidate will be trustworthy, motivated, self-disciplined, energetic, and capable of operating independently. Technical expertise is not required. Those with aptitude may assist with computer imaging work.

Rovers, mobile technicians who support Campus Computing Sites, require motivation, independence, and problem-solving skills. No prior technical expertise is necessary, just a readiness to learn and think critically.

 

Encouraging Diversity & Inclusion

ITS is committed to building a team that reflects the diverse community we serve. International students, students from underrepresented backgrounds, and those with varying levels of experience are strongly encouraged to apply. We believe that diversity fosters creativity, innovation, and a richer learning experience for everyone.

If you experience issues using the online application or have questions about the ITS student jobs application process, please send email to [email protected].

Hiring managers review applications and may contact you for an interview if you qualify. Due to high application volume and varying job availability, we're sorry we can't respond to everyone; please reapply after six months if not contacted.