Tech Shop Sales Consultants assist customers in person, via email, and by phone with technology purchase needs. Ideal candidates are customer focused, self-motivated, dependable, and able to be a positive contributor to the Tech Shop.
Responsibilities
- Advise customers on technology purchasing decisions
- Answer questions about product configurations and assist with product and price comparisons.
- Provide customer service by phone, via email, and in person and connect customers to the appropriate online resources when necessary
- Process sales transactions accurately and efficiently on a point-of-sale system
- Prepare orders for shipping or delivery
- Assist with stock room tasks on an as-needed basis
Educational Value
Learn about leading edge, core technologies at the University of Michigan. Be a part of a multi-disciplined dynamic team working towards a common goal.
Minimum Qualifications
- Must be a University of Michigan student
- Familiarity with consumer technology, particularly Apple and PC product lines
- Ability to work under pressure in a fast-paced, team-oriented environment
- Ability to move and organize stock, which may include climbing a ladder, moving items overhead, and safely lifting or maneuvering up to 30 pounds unassisted
- Previous work experience in a customer support, sales, or service role
- Demonstrated ability to work independently with minimal supervision
Work Locations and Hours
8 hours minimum per week; most students work 10-15 hours per week during the academic term.
Tech Shop stores are located in the Michigan Union and Pierpont Commons. Hours of operation vary throughout the year. Flexible scheduling is available.
Hourly Rate
$15.00 per hour
To Apply
Interested students should complete the online application.
If you experience issues using the online application or have questions about the ITS student jobs application process, please send email to [email protected].