Tech Shop Sales Consultant

Tech Shop Sales Consultants assist customers in person, via email, and by phone with technology purchase needs. Ideal candidates are customer focused, self-motivated, dependable and able to be a positive contributor to the Tech Shop.

Responsibilities

  • Advising customers on purchasing decisions with respect to new computer systems, peripherals and software offerings
  • Answering questions about computer configurations and assisting with product and prices comparisons
  • Assisting customers by phone, via email, and in person with the previous tasks and being able to direct customers to the appropriate information on the Tech Shop website
  • Processing sales transactions accurately and efficiently on a point-of-sale system
  • Processing orders to be shipped to customers
  • Assisting with stock room tasks on an as-needed basis

Educational Value

Learn about leading edge, core technologies at the University of Michigan. Be a part of a multi-disciplined dynamic team working towards a common goal.

Minimum Qualifications

  • Must be a student of the University of Michigan
  • Familiar with Apple and PC hardware and software
  • Able to work under pressure in a fast-paced, team-oriented work environment
  • Able to move and organize stock; including the ability to climb a ladder, move items overhead, and safely lift or maneuver 30 pounds unassisted
  • Work experience in a customer support, sales or service role
  • Demonstrated ability to work independently with minimal supervision

Work Locations and Hours

Student employees will be required to work a minimum of 8 hours per week; most work 10-15 hours/week during the academic term.

Tech Shop is located in the Michigan Union. Hours of operation vary throughout the year. Flexible scheduling is available.

Hourly Rate

$14.50–15.00 per hour, depending on experience.

To Apply

Interested students should complete the online application.

If you experience any problems with the online application or technical evaluation, please send email to its-student-hiring@umich.edu.