U-M Zoom Rooms FAQ

Can I try a U-M Zoom Room?

Yes. Contact [email protected] to schedule an in-person demo.

Can I use this service in classrooms?

No. We are designing this to meet the immediate needs in conference rooms. Classrooms are out of scope for the service.

Can Michigan Medicine departments order a Zoom Room?

Michigan Medicine conference spaces can also be equipped as Zoom Rooms by submitting a request via the HITS Service Catalog

What if I want to use a different Zoom Rooms hardware solution?

We are only supporting pre-vetted, standardized hardware.

What calendar platforms will be supported?

Google Calendar is supported. Discussions with HITS about Outlook Calendar are in progress.

Can I join a Microsoft Teams meeting from a U-M Zoom Room?

Yes, U-M Zoom Rooms can join 3rd party meetings including Microsoft Teams, Google Meet, Webex and more. 

Can I have a license only and not the rest of the service?

No. A key objective is to help provide a consistent experience across the university.

Will the service include hardware installation in my conference room?

No. The Zoom Rooms service does not include hardware installation.

Can I call a SIP/H323 endpoint from a U-M Zoom Room?

Yes. For more information, see the article "Enable Telephone Functionality in U-M Zoom Rooms".

Can we customize the signage content?

Yes, Zoom Room displays can be customized to display department or personal content during their idle periods. This requires a separate subscription to ITS Digital Signage service.