U-M Google Accessibility

This page provides information about known accessibility barriers and workarounds. Questions can be sent to the Knox Center staff at Sites.Knox@umich.edu. General information about Information Technology (IT) Accessibility at the University of Michigan is on the U-M IT Accessibility Efforts page.

G Suite General Resources

Additional Resources

Gmail Accessibility Information

U-M Google Mail upgraded to a new interface on September 18, 2018. The “classic” interface is more familiar and may be more accessible for some users. To switch to the classic U-M Google Mail:

Select the Settings button in the upper-right corner. The Settings button is identified by the gear icon. Once you have selected Settings, select the first option "Go back to classic University of Michigan Mail" The classic interface will load automatically.

If you are using a screen reader and would like to revert back to classic Gmail:

  • Once the main Gmail Interface is loaded, press “Control+Home” to return to the top of the page.
  • Press the “h” key 4 times to reach the Conversations heading.
  • Press “Shift+b” once to navigate to the previous button which is Settings.
  • Press Enter on this button to open the Settings menu.
  • Press the Down arrow key once to reach “Go Back to University of Michigan Classic Mail” and press Enter to activate this option.

These instructions were designed using NVDA screen reader and Firefox.

Effective October 16, 2018 “classic” Gmail will be discontinued. If you revert to classic, be aware that you will be automatically upgraded again at that time and the “classic” interface will no longer be available.

Keyboard Shortcuts

These are Additional Services not covered by U-M's contract. These services may display advertisements, require an additional terms of service agreement and have a separate privacy policy.

  • macOS (for all applications) - Apple support site
  • Windows (for all programs) - Windows support site
  • Earth - Google support site
  • Maps - shortcutkeys.net
  • YouTube - shortcutkeys.net

Contact Google directly with questions and comments via their feedback form. You may also join the Accessibility Google Group and view the archive. Use the Join group to post button. Google staff read and occasionally respond to messages there.