ITS Service Center

How Can We Help You?

Hours of Operation

  • Phone/Email/Tickets:
    Monday–Thursday: 7 a.m.–7 p.m.
    Friday: 7 a.m.–6 p.m.
    Sunday: 2 p.m.–7 p.m.

    Monday–Friday: 8 a.m.–5 p.m.
    (All times Eastern)

When You Call

Number Key Services
for System Access and Account Support
for Classroom Support
for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports, and eRecruit)
for MiWorkspace Services and Michigan IT Services Portal
for Canvas, CTools, and Qualtrics
for all email services, including U-M Google, General Computing, MiServer, MiDatabase, and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and U-M Box)
for Concur, DART and M-Pathways Financials & Physical Resources System Support
(includes M-Marketsite)

On a Call Now?

Service Status

3 services experiencing issues

4 maintenance events today

Forgot Your Password?

Call the ITS Service Center or visit to reset your password. Passwords cannot be reset by email. Remember, the Service Center will never ask for your password by email.

Complaints or Compliments?

We’re always working to improve the support experience, and the ITS Service Center managers want to hear your feedback and concerns. Email us at

  • Phil Ray, Assistant Director