Changes to “multiple inboxes” feature in Gmail

February 27, 2020

Google will be making changes in Gmail to their “multiple inboxes” feature. The multiple inboxes feature is helpful for people who have multiple email accounts or who want to prioritize certain daily tasks or individuals. Multiple inboxes help you separate emails, like important tasks or those from specific people, and make them visible alongside your main inbox in Gmail.

Screenshot of the multiple inboxes feature in Gmail

Google will be making the following changes to the multiple inboxes feature:

  • Support for independent scrolling of each inbox
  • A unified action toolbar instead of separate toolbars for each inbox
  • New location in Settings (from “Advanced” to “Inbox”)
  • Adjustable width and collapsible right-side configurations
  • Removal of support for three-pane layouts with the preview pane (renamed “reading pane”)

If you currently have multiple inboxes in an unsupported configuration, you will see a notification in Gmail informing you of this upcoming change. The notification will appear in the lower right corner of your Inbox in Gmail. Once these changes begin to roll out to the U-M Google domain, the preview pane will turn OFF if you use multiple inboxes. If you want to continue using preview pane (i.e., reading pane), you will need to use an inbox type other than “multiple inboxes”. You can change this setting and inbox type by following Google’s steps in their G Suite Learning Center.

Screenshot of the preview pane change notification in Gmail

According to Google, this feature should begin showing up in U-M Google on March 5, 2020 and could take 15 days or longer to become fully visible.

To learn more about the upcoming changes to multiple inboxes, visit Google’s G Suite blog post. To learn more about setting up and using multiple inboxes in Gmail, visit Google’s G Suite Learning Center.