All eligible members of the U-M community receive the standard computing services at no charge when they join the U-M community. Refer to Getting a U-M Account and Computing Services for details.
Those eligible to receive the services include students, faculty (including emeritus faculty), full-time or part-time staff, and sponsored affiliates. To be eligible as a student, you must be listed by your department as Active in Program. Criteria for this status vary by academic unit. If you are unsure about your status, check with your department. Questions about eligibility can be directed to the ITS Service Center.
Included Services
- Your U-M Account
- Uniqname and UMICH password.
- Multi-factor authentication — U-M uses multi-factor authentication (Okta) for sign-in security to protect the university and you.
- A profile in the MCommunity Directory.
- A profile in Canvas — the university's learning management system (Ann Arbor campus only).
- ITS Service Center — assistance with the standard computing services.
- Printing in the Campus Computing Sites and University Libraries (Ann Arbor campus only. Sponsored affiliates do not receive printing unless requested by their sponsorship administrator). Check your printing usage.
- Cloud Services
- Adobe Creative Cloud at U-M — access all Adobe Creative Cloud apps, 100GB of cloud storage, training resources, and more. Automatically available to active students, faculty, and regular full- and part-time staff. Others who need it for their U-M work can request it.
- Dropbox at U-M — cloud file storage with automatic backup and access from any device.
- Google at U-M* — includes the core apps of Gmail, Calendar, and Drive, as well as others.
- Microsoft Office 365 at U-M — access to Microsoft 365 productivity apps.
- Slack at U-M — a collaboration tool that provides a searchable platform for individuals and groups to chat in real time, share content, and keep conversations organized and accessible from anywhere, anytime.
- Zoom at U-M — a videoconferencing service for online meetings, webinars, and mobile collaboration. (Some sponsored affiliates, such as contractors and academic affiliates, receive Zoom access, while others, such as conference/program participants and short-term guests, do not. Read about Zoom at U-M eligibility.)
Optional Services
The following services are automatically provisioned for students, faculty, and staff affiliated with the College of Engineering. Other members of the U-M community who are eligible for the standard computing services may self-provision themselves to receive these services using the AFS Self-Provisioning Tool.
- Andrew File System (AFS) — central U-M file storage with daily backup.
- Login Service provides access to Pine for email, programming languages, and other computing resources.
* Due to various federal regulations that place restrictions on how sensitive regulated data is handled, a number of Ann Arbor groups—such as Medical students, Michigan Medicine Exchange users, and some research units—use an email and calendar service provided by HITS instead of U-M Google Mail and Calendar. People in those units do not receive access to those two applications through their U-M Google accounts.