Support Roadmap

End of Life Notice:

  • The HP 260 Mini - G1 has reached its end of life and you should plan for its replacement. 
  • All Mac Mini's have reached the end of life and are no longer supported.

The Dell OptiPlex 5090 Micro, i5, 256GB SSD, 8GB RAM is our current certified standard player. This model offers more power at a cheaper price point than the previous HP Minis.

Hardware Support Through Fiscal Year >> FY19 FY20 FY21 FY22 FY23 FY24 FY25
Mac Mini - v6,7 X            
HP 260 Mini - G1 X X X        
HP 260 Mini - G2 X X X X      
HP 260 Mini - G3   X X X X    
HP 260 Mini - G4     X X X X  
HP 260 Mini - G5     X X X X  
Dell 5090 Micro       X X X X

NEW TV App Support - We now have the ability to publish to certain smart TVs directly without a separate content player (i.e. micro PC). This publishing method is known as System On a Chip (SoC).

  • Currently supported TV models (Fall 2021):
    • Samsung models (using SSP technology)
      • QM43R
      • QM49R
      • QM55R
      • QM65R
      • QM43N
      • QB43N
  • SoC (Smart TV) player benefits:
    • No separate player PC required.
    • Removes the complexity of a separate computer in regards to potential points of failure.
    • Not generally any more expensive than most commercial displays.
  • SoC factors to consider:
    • Content type - SoC is best for light content. Resource-heavy content such as videos will have degraded performance on a SoC player; file size and resolution are the determining factor.
    • Life cycle and longevity - Long term compatibility and support of these devices is dependent on continued updates from all manufacturers involved (i.e. TV, digital signage). As with all new technologies, vendor market strategies could potentially evolve away from our use cases.
    • Contingency - The SoC can still be used as a traditional display if the manufacturer discontinues updates that ensure compatibility.

Purchasing New Hardware

  • Traditional PC and display solutions:
    • MiWorkspace-supported units, please submit a hardware purchase request.
    • Self-supported units, please use the Digital Signage Support request form, include a shortcode, authorized signer contact, quantity, and unit/department.
      • The Digital Signage team will place an order and will install necessary software before the hardware is delivered to you.
  • If you are interested in a system-on-a-chip (SoC - smart TV) in place of the traditional TV + PC endpoint, they are available from multiple U-M strategic suppliers.