New annual renewal process for Google Shared Accounts and shared drives

September 11, 2024

In an effort to improve the lifecycle management of Google Shared Accounts and shared drives, you will now be required to renew your Shared Accounts and shared drives annually using the ITS Shared Account Manager and ITS Shared Drive Manager tools. These processes will be similar to the existing MCommunity group renewal process, where Shared Account owners and shared drive Managers will be notified 30 days before the Shared Account or shared drive expires and asked to use the respective tool to renew it once a year.

If you own or manage a Shared Account or shared drive, you should have received a targeted message from ITS with more details on initiating the new renewal process. Shared Accounts and shared drives must be imported and/or renewed before December 6, 2024, to prevent deactivation and deletion.

Refer to Renew a Shared Account and Renew a Shared Drive for detailed instructions. For more general information on the processes, refer to Shared Accounts in U-M Google and Shared Drives in U-M Google.