Information and Technology Services undertakes projects and programs to provide an unparalleled IT environment and accelerate creativity and innovation by U-M faculty, students, and staff. View the list of all current work.

FY19 ITS Key Projects

ITS Key Projects are identified annually by the ITS leadership team. The list is intended to be used as a decision-making tool for ITS staff to focus effort on key projects first and to enable ITS to bring the greatest value to the university.

The following projects are ITS' Fiscal Year 2019 (July 2018–June 2019) key projects:

  • Advance data-informed decision making on U-M Campus

    Sponsor: Vijay Thiruvengadam
    Project Manager: Jennifer Burch

    The advance data-informed decision making on U-M Campus project is intended to establish Information Quest (IQ) as the solution provider for consulting, design & development and delivery of business intelligence solutions that support accurate and reliable data-informed decision making for the campus. This will clarify and establish these offerings into a recognized service and establish IQ as the BI center of expertise.

  • CyberSecurity Implementation

    Sponsor: Sol Bermann
    Project Manager: Brian Palmby

    This project will implement the recommendations from the Cisco CyberSecurity Assessment. (Estimated delivery is October 2018).

  • Document Imaging Upgrade/Replacement

    Sponsor: Jim Behm
    Project Manager: Kimberly Jacobson

    The Enterprise Document Imaging system is a common good service that provides support to core business process functions of the university. Areas supported include recruiting and admissions, faculty-staff human resource management, financial management, records for donor gifts and miscellaneous document storage for units across campus. The system provides centralized access to over 32 million scanned images of documents, many of which are key in the processing and support of daily transactions for the operation of the university. The scope of this project will include upgrading the current Perceptive Content software to the latest revision and on their mainstream supported platform.

  • Research Computing Initiative

    Sponsor: Brock Palen
    Project Managers: Jennifer Burch, Brock Palen

    The Research Computing initiative is a group of changes to existing and new at scale shared services to provide for enabling the research mission of the institution. These include High Performance Computing, Data Science, Sensitive Data, and cloud-enabled research. The project aims to bring predictable cost models and accessible capabilities to all faculty including data center to end user services. The Research Computing Initiative consists of three sub-projects, one of which has a dependency on the Data Center Relocation Project. These sub-projects include:

    • Great Lakes HPC Cluster
    • Research Storage Expansion (Locker and DataDen)
  • Cloud Infrastructure Transformation Program (CITP)

    Sponsor: Andy Palms
    Program Manager: Michael Meister
    Project Managers:  Cristine Little, Paul Marker, Ryan Vis

    The Cloud Infrastructure Transformation Program (CITP) unites ITS in learning, migrating to, and leveraging cloud technologies to deliver modern and resilient services, when it makes technological and financial sense. The Cloud program will align the goals and projects associated with the cloud strategy under a single umbrella:

    • Deploy core infrastructure services in the cloud; reduce the dependency of cloud services to on-premise systems and infrastructure
    • Operationalize the Virtual Data Center (vDC) and provide enhancements to dynamically scale services, and enhanced monitoring capabilities
    • Complete an ITS-wide application inventory and use that basis to create a decision framework and proposed migration order via the Cloud Decision Framework & Application Roadmap Project (CFAR)
    • Stand up an environment necessary to test the suitability of running U-M’s PeopleSoft environment in the cloud
    • Provide training to staff on cloud fundamentals, automation and orchestration
    • Provide context and a consistent narrative to staff about the various ongoing cloud related initiatives within ITS
  • Identity Governance Early Adoption (Formerly RAMP)

    Sponsor: Sol Bermann
    Project Manager: Jennifer Swaney​​

    The Identity Governance Early Adoption Project is releasing the Identity Governance tool for U-M units to use to strategically and proactively manage access to university digital and physical resources—ensuring the right individual access the right resource at the right time, from the right environment, and for the right reason. 

    This project will work closely with contacts from the College of Engineering, Shared Services Center, and UM-Dearborn. These early adopters will use the tool to automate access for off hours building access, M-Pathways FIN PeopleSoft Procurement roles, and Banner access for Financial Aid Administration, respectively. The team will demonstrate the Identity Governance tool’s key features by automatically granting and revoking the right access at the right time for a targeted population of individuals in select systems.

  • Learning Analytics Applications and Data Services (LAADS)

    Sponsor: Sean DeMonner
    Project Manager: John Johnston

    The purpose of this project is to build a unified data source for SIS, LMS, and Caliper learning tools data. The Learning Analytics Infrastructure project is one of the key strategic initiatives the Teaching & Learning team will be investing in for FY19. The effort will entail working with the Unizin consortium to define and implement a cloud-based learning analytics platform. That platform will include 3 main components: 

    1) Unizin Data Warehouse (UDW)
    2) Learning Records Store (LRS)
    3) Visualization Service

    This platform will provide the capabilities needed to support learning analytics dashboards, academic performance alerts/monitoring, and surface actionable insights for faculty and program coordinators. This platform will also provide the foundation for us to support technology-facilitated personalized and adaptive learning as those applications evolve. 

  • Duo at Weblogin

    Sponsor: Sol Bermann
    Project Manager: Gregory Stathes

    The University of Michigan uses Duo two-factor authentication for login security to protect the university’s information. Two-factor is required for access to many U-M systems and departmental services and is also available for faculty, staff, and students to turn on to protect their personal data.

    To better protect university systems/data in addition to users personal information, the use of two-factor is being expanded via the Duo at Weblogin Project. Two-factor for Weblogin will be required of Ann Arbor faculty and staff beginning in early 2019, with the specific implementation date yet to be determined.

  • Wifi on the Diag

    Sponsor: Andrew Palms
    Project Manager: Leslie Williamson

    Based on input from students and the support of President Schlissel, a project has been approved and funded to install outdoor WiFi on the central Diag. The initial areas that will get wireless coverage are the Hatcher Library plaza with the block M, and the walkways adjacent to the buildings that surround the central Diag including Angell and Mason Halls, Kraus, Chemistry, Randall Labs and the Hatcher Library.

  • Web Platform Service

    Sponsor: Andrew Palms
    Project Manager: Paul Marker

    Web Platforms Service will be a new Information Technology Services( ITS) offering that will provide a cloud container environment for hosting Content Management Systems(CMS) and custom-development environments. The new service offering will replace the current ITS Web Hosting offerings and will be offered to faculty, staff and students across campus with high levels of security, quality, and performance.

  • Computer Showcase Point of Sale & ECommerce

    Sponsor: Robert Douglas Jones II
    Project Manager: Earnest King

    This project will replace RMS and associated systems with a new system based on the open source Magento platform and will replicate much of what was provided in RMS, an eCommerce web site, and streamlined integrations and automation. This project will have two parts:

    1. Implement a new point-of-sale (POS) solution. We have a legacy POS system that is no longer supported by the vendor and a new solution enables automation and a better general experience while eliminating the risk due to the lack of support, upgrades and patches.
    2. Implement a new eCommerce solution. This allows the Showcase to stand up a modern digital storefront to better support its customers.