Information and Technology Services undertakes projects and programs to provide an unparalleled IT environment and accelerate creativity and innovation by U-M faculty, students, and staff. View the list of all current work.

FY19 ITS Key Projects

ITS Key Projects are identified annually by the ITS leadership team. The list is intended to be used as a decision-making tool for ITS staff to focus effort on key projects first and to enable ITS to bring the greatest value to the university.

The following projects are ITS' Fiscal Year 2019 (July 2018–June 2019) key projects:

  • Document Imaging Upgrade

    Sponsor: Jim Behm
    Project Manager: Kimberly Jacobson

    The Enterprise Document Imaging system is a common good service that provides support to core business process functions of the university. Areas supported include recruiting and admissions, faculty-staff human resource management, financial management, records for donor gifts and miscellaneous document storage for units across campus. The system provides centralized access to over 32 million scanned images of documents, many of which are key in the processing and support of daily transactions for the operation of the university. The scope of this project will include upgrading the current Perceptive Content software to the latest revision and on their mainstream supported platform.

  • Research Computing Initiative

    Sponsor: Brock Palen
    Project Managers: Brock Palen

    The Research Computing initiative is a group of changes to existing and new at scale shared services to provide for enabling the research mission of the institution. These include High Performance Computing, Data Science, Sensitive Data, and cloud-enabled research. The project aims to bring predictable cost models and accessible capabilities to all faculty including data center to end user services. The Research Computing Initiative consists of two sub-projects, one of which has a dependency on the Data Center Relocation Project. These sub-projects include:

    • Great Lakes HPC Cluster
    • Research Storage Expansion (Locker and DataDen)
  • Campus Microsoft 365 Implementation

    Sponsor: Andy Palms
    Project Manager: Jeff Castle

    Microsoft 365 Enterprise is an all-in-one Software as a Service (SaaS) offering that includes the Microsoft Office 365 suite, Mobile Device Management, OneDrive, Minecraft for Education, and potentially other Microsoft cloud services. The current state of Microsoft 365 at U-M is an environment that was set up to solely support the release of Office 365 to campus. The goal of this project is to work with units to develop and implement support, configuration, and release strategies for a more robust managed Microsoft 365 service that will help U-M meet its academic and research IT needs.

  • Cloud Infrastructure Transformation Program (CITP)

    Sponsor: Andy Palms
    Program Manager: Michael Meister
    Project Managers:  Cristine Little, Paul Marker, Ryan Vis

    The Cloud Infrastructure Transformation Program (CITP) unites ITS in learning, migrating to, and leveraging cloud technologies to deliver modern and resilient services, when it makes technological and financial sense. The Cloud program will align the goals and projects associated with the cloud strategy under a single umbrella:

    • Improving reliability of our systems on-premise and in the cloud
    • Supporting experiments, proof-of-concepts, and application migrations to the cloud, as requested by ITS leadership
    • Extending / migrating applications to the cloud where it will improve reliability
    • Virtual Data Center (vDC) Operations
    • Providing training on cloud technologies and modern IT tools and practices to ITS staff
  • Duo at Weblogin

    Sponsor: Sol Bermann
    Project Manager: Gregory Stathes

    The University of Michigan uses Duo two-factor authentication for login security to protect the university’s information. Two-factor is required for access to many U-M systems and departmental services and is also available for faculty, staff, and students to turn on to protect their personal data. To better protect university systems/data in addition to users personal information, the use of two-factor is being expanded via the Duo at Weblogin Project.

    As of 1/23/19, the transition was completed. All faculty and staff are now required to use Duo@Weblogin. The project formally closed on 2/1/19.

  • Web Platform and Container Services Project

    Sponsor: Andrew Palms
    Project Manager: Paul Marker

    The Web Platform and Container Services Project will set up two new services to support web hosting and custom applications. The container service will provide a secure environment with high availability for hosting containerized applications using cloud technology. The Web Platforms Service (WPS) will provide a hosted content management system (CMS) using the new container service. The new service will replace the current ITS web hosting and container service offerings, and will be offered to faculty, students and staff across campus.

  • Computer Showcase Point of Sale & ECommerce

    Sponsor: Robert Douglas Jones II
    Project Manager: Earnest King

    This project will replace RMS and associated systems with a new system based on the open source Magento platform and will replicate much of what was provided in RMS, an eCommerce web site, and streamlined integrations and automation. This project will have two parts:

    1. Implement a new point-of-sale (POS) solution. We have a legacy POS system that is no longer supported by the vendor and a new solution enables automation and a better general experience while eliminating the risk due to the lack of support, upgrades and patches.
    2. Implement a new eCommerce solution. This allows the Showcase to stand up a modern digital storefront to better support its customers.
  • Identity Governance Early Adoption (Formerly RAMP)

    Sponsor: Sol Bermann
    Project Manager: Jennifer Swaney​​

    The Identity Governance Early Adoption Project is releasing the Identity Governance tool for U-M units to use to strategically and proactively manage access to university digital and physical resources—ensuring the right individual access the right resource at the right time, from the right environment, and for the right reason. 

    This project will work closely with contacts from the College of Engineering, Shared Services Center, and UM-Dearborn. These early adopters will use the tool to automate access for off hours building access, M-Pathways FIN PeopleSoft Procurement roles, and Banner access for Financial Aid Administration, respectively. The team will demonstrate the Identity Governance tool’s key features by automatically granting and revoking the right access at the right time for a targeted population of individuals in select systems.