ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 10/23/2021

ARC Resource Management Portal

Executive Sponsor(s): Brock Palen
Project manager: Jeff Castle
Status: On Track
Advanced Research Computing (ARC) is sponsoring the creation of a self service portal for research managers, unit support staff, and delegates to manage their IT Infrastructure Resources. The portal will provide research project teams with the direct ability to easily and quickly control allocations, accounts and access associated with their resources as well as some basic dashboard features... Read more

AWS Academy

Executive Sponsor(s): Sean Demonner
Project manager: Robert Sabourin
Status: On Track
Plan and pilot AWS Academy course with Information Technology Services (ITS) staff. The course will run for four weeks and provides a detailed overview of cloud concepts, AWS core services, security, architecture, pricing, and support. Based on the pilot participants' and instructors' feedback, we'll explore how to offer the course more broadly to ITS staff and others beyond our organization.

Box De-provisioning / Dropbox Rollout

Executive Sponsor(s): Robert Jones II
Project manager: brian cors
Status: On Track
The goal of this project is to deprovision Box user accounts that belong to individuals no longer affiliated with U-M. In addition, this project may include the migration and deprovision of Box user accounts owned by individuals that are still affiliated with U-M, but are using the service in a way it was not designed to support, if viable migration alternatives are identified.

CAEN MiDesktop Fall Preparation Project

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jenny Kirshman
Status: On Track
CAEN, the information technology services department for the University of Michigan College of Engineering, is partnering with ITS to look at options to enhance MiDesktop for Fall as there are a number of unknowns at this point in time in terms of demand on capacity in the College of Engineering. There are a number of students who will be unable to travel to campus and the freshman class from... Read more

Campus Email Marketing Solution

Executive Sponsor(s): Jim Behm
Project manager: Jennifer Swaney
Status: On Track
This project will be used for ITS planning and response to a campus-wide initiative that will assess and respond to email concerns and compliance issues due to frequent, decentralized, and uncoordinated email marketing communications across campus.

Canvas Course Manager (CCM)

Executive Sponsor(s): Sean Demonner
Project manager: Pushyami Gundala
Status: At Risk
This is a peripheral tool for Canvas that provides instructors with self-service features including: creating sections or groups and adding users; adding a non-institution user to a course site; and cross listing sections in a course.

CollegeNet Admit Integration

Executive Sponsor(s): Jim Behm
Project manager: Rachel Sullivan
Status: On Track
Improve the existing Mpathways>CollegeNet Admit integration to include more useful data, enabling more graduate admissions departments to use CollegeNet Admit.

Connecting Michigan

Executive Sponsor(s): Jim Behm
Project manager: Greg Stathes
Status: At Risk
The Connecting Michigan initiative involves several groups across campus, but is being led primarily by Dave Waterhouse in the Ginsberg Center. It is a broad based effort that has visibility up to the executive level that will help outside / community groups connect with various units and resources across campus. The Connecting Michigan initiative will develop and release a centralized Customer... Read more

Core Network Upgrade

Executive Sponsor(s): Andrew Palms
Project manager: Paul Marker
Status: On Track
Project to upgrade the Core Network Nodes on the Ann Arbor Campus. The core network is composed of a set of devices and communication media that connect all campus buildings together and that connect to the Internet Service which provides the main connection to the outside world.

COVID-19 Case Management

Executive Sponsor(s): Jim Behm
Project manager: Ann Tuttle
Status: On Track
Allow case managers to record all case information in a single, shared location with additional functionality including reporting/dashboards, workflow/alerts, access control, and system data integration (passing data between systems).

CS PeopleTools 8.59 Upgrade

Executive Sponsor(s): Jim Behm
Project manager: Ann Tuttle
Status: On Track
The objective of this project is to upgrade the PeopleSoft PeopleTools from version 8.57 to 8.59 for Campus Solutions. Integrations with HCM, FIN, and other applications will be reviewed, tested, and updated. Customizations will be reviewed and eliminated as appropriate, taking scope, user impact, and timeline impact into consideration. Project scope also includes change management and training... Read more

DART - Email Expansion

Executive Sponsor(s): Jim Behm
Project manager: Kimberly Jacobson
Status: On Track
This project will establish the Donor and Alumni Relationship Tool (DART) as the source of truth for all donor and alumni communication preferences. Additionally, email and phone enhancements will be implemented that eliminate manual labor, create consistency across communication channels, and address reporting needs.

Digital Asset Management

Executive Sponsor(s): Jim Behm
Project manager: Jennifer Swaney
Status: On Track
This project will implement a digital asset management tool with the ability to archive and manage pictures, videos and other digital assets that are used more and more in our increasingly online world. This covers wide ranging U-M groups and needs from streaming online academic course materials to several applications in the Library, to pictures and videos used for communication and marketing... Read more

DNSSEC (Domain Name System Security Extension) Zone Signing

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: On Track
The UM Networks group is embarking on deploying Domain Name System Security Extension (DNSSEC) zone signing functionality this calendar year to fulfill the requirements of the Millennium Challenge Corporation (mcc.gov), a partner of the Inter-university Consortium for Political and Social Research (ICPSR). DNS (Domain Name System), the "phonebook" of Internet, is not secure by its original design... Read more

DPSS IT Optimization

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jennifer Swaney
Status: On Track
DPSS (The Division of Public Safety & Security) IT supports a wide variety of IT tools, technologies, and services. Some of these are very mission focused, while others are more general or “commodity” in nature. The DPSS IT approach has developed organically over the years and introduced areas of the IT environment that have become needlessly complex and fragile. ITS has a core competency in... Read more

Engaged Learning Office Salesforce Implementation

Executive Sponsor(s): Jim Behm
Project manager: Kimberly Jacobson
Status: On Track
The School of Information’s Engaged Learning Office would like to improve business operations as they connect clients and classes in the school. Currently the office uses an Airtable instance to record and track the progress of projects, contacts, and organizations related to the matching process. This project will move business operations to the Salesforce platform and will achieve these main... Read more

Enrollment Connect Prospect and Test Score Loads

Executive Sponsor(s): Jim Behm
Project manager: Rachel Sullivan
Status: On Track
The Office of Enrollment Management has asked for a process improvement for getting emplids for their prospects, and getting the prospects into the data warehouse, for school and colleges to report on. It is expected that the end result of this project will be the basis for allowing all schools and colleges to use File Parser instead of Generic Prospect load.

Enterprise Vaccine Administration Software Implementation

Executive Sponsor(s): Jim Behm
Project manager: Jeff Castle
Status: At Risk
Purchase & implement an enterprise-wide vaccine administration cloud software service.

Explore VMWare Horizon Cloud for Virtual Desktops

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jennifer Burch
Status: On Track
College of Engineering (COE) needs to expand beyond the current MiDesktop hardware. ITS and COE will jointly explore VMWare Horizon Cloud and using Azure to provision virtual desktops. This approach could allow for us to accommodate peak demand without purchasing hardware for the effort. It will also allow us to prototype the next generation of the MiDesktop service with one of ITS's largest... Read more

FIN PeopleTools 8.59 Upgrade

Executive Sponsor(s): Jim Behm
Project manager: Ryan Vanderlist
Status: On Track
The objective of this project is to upgrade PeopleSoft PeopleTools from version 8.57 to 8.59 for Financial and Physical Resource Systems. Integrations with HCM, CS, and other applications will be reviewed, tested, and updated. Customizations will be reviewed and eliminated as appropriate, taking scope, user impact, and timeline impact into consideration. Project scope also includes change... Read more

Financial Aid Private Loan Improvements

Executive Sponsor(s): Jim Behm
Project manager: Brian Robson
Status: On Track
Some Office of Financial Aid loan processes have not been fully automated making them slow and prone to error. The goal of this project is to automate the process for loading PLUS and ELM loan data from the servicers, creating more accurate data more quickly in M-pathways.

Fluid Timesheet

Executive Sponsor(s): Jim Behm
Project manager: Ruby Nugent
Status: On Track
This project will result in moving the current Wolverine Access timesheet to the delivered Oracle-PeopleSoft Fluid functionality.

Github Enterprise

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Paul Marker
Status: On Track
Github Enterprise will be implemented as a SaaS solution for Git repositories. Github would replace our existing Gitlab service. The project would be to roll out Github to campus, help campus migrate from existing solutions to Github, and retire the Gitlab service.

InCommon Certificate Service Modernization Project

Executive Sponsor(s): Sol Bermann
Project manager: Robert Sabourin
Status: On Track
This project will add more functionality to the InCommon Certificate Service to make adding/renewing an SSL certificate more efficient, especially for those with large amounts of certificates to maintain. WASUP, a fully managed option supported today, is the current option used by everyone. However, the WASUP process is quite cumbersome both for the requestor and the AO support team especially... Read more

Informatica Cloud as Service

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Greg Stathes
Status: On Track
Informatica Cloud is the cloud-based version of our current on-premise Extract, Transform, and Load (ETL) product that is designed to perform large data operations. As more systems and services are moving to cloud hosting, our need to read from / write to a variety of cloud-based services is growing. In order to support future growth, our ETL product will need new “connectors” to support cloud... Read more

IPE Data Management and Operations

Executive Sponsor(s): Sean Demonner
Project manager: Pushyami Gundala
Status: On Track
Stabilize and improve data management and operational processes used to support the Interprofessional Education program (IPE), in particular the competency-based learning component.

ITS Conference Room Scheduler Implementation

Executive Sponsor(s): Diane Jones
Project manager: Jeff Castle
Status: On Track
ITS has chosen Hummingbird as the cloud vendor application for conference room scheduling. The implementation of this tool will be coordinated with the Return to Workplace planning group.

ITS Disaster Recovery 2020

Executive Sponsor(s): Sol Bermann
Project manager: Stephanie Henyard
Status: On Track
This project is a multi-year initiative to improve ITS Disaster Readiness (DR). At the completion of this initiative, it is expected that DR will be an operational capability within ITS: plans are regularly exercised; plans are reviewed and updated annually for accuracy; technical debt is identified and eliminated wherever possible.

ITS Exchange to Google + Virtru

Executive Sponsor(s): Andrew Palms
Project manager: Jeff Castle
Status: On Track
For many years, the ITS Exchange Mailbox Service has been used by researchers using export control data. With it, they have been able (if needed) to use email to discuss this kind of highly sensitive and regulated data. With the acquisition of Virtru at U-M and enhanced encryption capabilities for Google Gmail, we can now offer that as a solution to researchers using export control data. Doing... Read more

ITS IAM Moonshoot

Executive Sponsor(s): Sol Bermann
Project manager: Jeff Castle
Status: On Track
Phase I of this effort is to develop a project proposal for the CIO to engage U-M Executive Officers. The proposal for reinventing IAM services to meet existing and future U-M needs.

ITS Purchasing & Finance Migration to TDx

Executive Sponsor(s): Diane Jones
Project manager: Jennifer Swaney
Status: On Track
The ITS Purchasing & Finance teams will adopt the TeamDynamix (TDx) ticketing application in place of the MRequest (Footprints) application which is being retired. This project is part of the Service Excellence program.

LMS Unified Data

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jennifer Burch
Status: On Track
The UM Organizational Learning department has a need to identify credentials for staff completing various training and certifications - examples include training/professional development/mandatory attestations. MyLinc is the system identified as the primary Online Learning tool for staff, but there are also other systems such as Saba (MLearning run by Michigan Medicine HITS), Canvas, Linked In (... Read more

MCommunity Groups Modernization

Executive Sponsor(s): Sol Bermann
Project manager: Jenny Kirshman
Status: On Track
MCommunity’s group management service is over 20 years old and is lacking many group management functions that campus needs. This project will address this.

Michigan Medicine Clinically Integrated Supply Chain

Executive Sponsor(s): Jim Behm
Project manager: Cristine Little
Status: At Risk
Michigan Medicine has received approval to move forward with their Value Margin Initiative (VMI) for Supply Chain Processes. Three items related to this multifaceted effort involve technology components. Deliverables for this effort are closely tied to the FIN 9.2 upgrade. The 9.2 steering committee has reviewed and approved the effort to run in parallel with this project.

Michigan Medicine Supply Chain Integration Project Support

Executive Sponsor(s): Jim Behm
Project manager: Elizabeth Lind
Status: At Risk
This project will integrate the clinical supply chain in procedure areas and integrate clinical items across the organization so that they are interchangeable.

MiCores Service Transition

Executive Sponsor(s): Jim Behm
Project manager: Camille Cooper
Status: On Track
MiCores is a hosted online software application provided by Agilent Technologies used by U-M to manage scheduling, usage and billing for core research services, equipment and instrumentation. The modular web-based software solution's functionality includes resource scheduling calendars for reserving specific resources, billing/reporting that leverages U-M Service Unit Billing capabilities, and... Read more

Modernize Communications for the Office of Financial Aid

Executive Sponsor(s): Jim Behm
Project manager: Brian Robson
Status: On Track
Many of the communications the Office of Financial Aid (OFA) sends to applicants, students and parents are generated from very old and inflexible programs that were created in the early 2000s. The goal of this project is to modernize communication processing to use Oracle-delivered communications functionality so that OFA can be more nimble in communicating relevant information.

MRequest Retirement Project

Executive Sponsor(s): Robert Jones II
Project manager: Greg Stathes
Status: On Track
MRequest, a customized solution based on the BMC FootPrints technology, was launched 18 years ago as a low-cost ticketing and customer-service solution. While it has seen substantial use on campus, the service has reached the end of its useful life. MRequest’s functionality and code-base are obsolete (last updated 10 years ago) and the system has no vendor support and carries U-M customizations... Read more

NetBASILISK Implementation Project (NSF Award #1925476)

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: At Risk
The NetBASILISK (NETwork Border At Scale Integrating and Leveraging Individual Security Components) project enables researchers and network engineers at the University of Michigan to introduce the next level of security and privacy protection scaled to the vast volume of generated research data. As attackers develop more sophisticated tools to acquire student and faculty private data,... Read more

New Immigration Management System (replace SEVIS)

Executive Sponsor(s): Jim Behm
Project manager: Rachel Sullivan
Status: On Track
The International Center is implementing a cloud product, Terra Dotta, which will replace the M-Pathways Student and Exchange Visitor Information System (SEVIS) functionality. The new Terra Dotta software will include a student portal. Integrations for International Student Insurance and core SEVIS data will be required.

Oracle Exadata Hardware Upgrade

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Eric Brannon
Status: On Track
The Oracle Exadata hardware in production is nearing the end of its useful life. This project will include the installation of the new hardware, migration of all databases to the new hardware, and decommissioning the old hardware.

PCI Gateway Project

Executive Sponsor(s): Sol Bermann
Project manager: Eric Brannon
Status: On Track
The ITS PCI Interstitial Page is a secure method for campus Merchants to process credit card payments from their eCommerce sites. It provides a secure path from their eCommerce sites, to their payment processor, passing through the ITS PCI Enclave via the ITS PCI Interstitial Page. It provides: 1. The Treasurers Office the ability to verify to U-Ms bank (Worldpay/FIS) a single secure method of... Read more

Peoplesoft Financials eProcurement Modernization

Executive Sponsor(s): Jim Behm
Project manager: Mallory Kwiatkowski
Status: On Track
Peoplesoft is deprecating their support for the current version of eProcurement as of 12/31/2021. As a result, we will be transitioning to their new supported standard over the next year. In conjunction with our business partners, we are taking this opportunity to retire customizations when possible. At the conclusion of the project we intend to have improved our processes, enhanced the user... Read more

Point in Time Data Residency

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jenny Kirshman
Status: At Risk
The goal of this project is to enable departments to pull a student's registration and residency data at any given point in time during any given year. Before this project, departments were dependent on data that was only pulled during the 3rd week of a semester. Now schools will be able to access that data and compare it against any point in time from the last ten years, and not be limited to... Read more

Red Hat Satellite Service

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Greg Stathes
Status: On Track
Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards. Campus has a site license for the Red Hat OS. The Red Hat OS is used in thousands of computers and servers across U of M, providing the foundational layer for... Read more

Remote Software Access

Executive Sponsor(s): Robert Jones II
Project manager: Jennifer Burch
Status: On Track
Project to evaluate campus computing sites software.

Slack Enterprise for Campus

Executive Sponsor(s): Robert Jones II
Project manager: Jennifer Burch
Status: On Track
Implement signed agreement for Slack Enterprise for campus, and establish basic Slack as a Service capability.

SMTD Admissions Integrations to M-Pathways Student Systems

Executive Sponsor(s): Jim Behm
Project manager: Brian Robson
Status: On Track
The School of Music, Theater and Dance (SMTD) will be able to save >$10,000/yr by eliminating its CollegeNet application for the GMUS career. This project will make any necessary changes to security and integrations so that SMTD can load its GMUS applications for Fall 2022 into M-Pathways without CollegeNet.

Student Life Attendance Data Management

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Kimberly Jacobson
Status: On Track
Student Life offers educational and social programs and events through all of its units. These programs and events are part of the core work of Student Life and are designed to influence student achievement on a set of core learning outcomes. In order to analyze the relationship between Student Life programming and the achievement of learning outcomes, Student Life Research has a business need... Read more

Student Mental Health Initiative: Well-being Website Updates

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jennifer Burch
Status: At Risk
ITS resources will support a campus-wide initiative to expand available resources for student mental health and well-being. This project will be iterative and rollout additional resources beginning in Fall 2021.