Digital Signage Tiered Solutions: Details, Cost, & Support

Beginning in 2026 Digital Signage offers new Tiered Solutions providing customers choices for meeting their particular needs and budget. 

Screens as a Service

This new model is intentionally designed to offer a consistent, predictable annual rate and enhanced reliability. The streamlined structure delivers greater value and a more dependable experience at a reasonable cost. 

  • Choose from three standard tiers—Turnkey, Basic, or Advanced—or select our Custom tier, where you can request tailored options to fit your specific needs and budget.
  • Pay a one-time upfront hardware bundle cost and cover your own initial installation and infrastructure expenses.* See Getting Started for what to consider.
  • Pay a recurring monthly rate (tier-specific) covering hardware maintenance, content management system, support, and hardware refreshes.*
  • ITS pre-negotiates pricing for standard tiers’ licensing and hardware, allowing customers to benefit from cost savings at scale.*

*Installation and infrastructure costs vary by project; custom option costs vary.

Tier Options

Choose from three standard tiers or a custom option.

  • Turnkey

    Effortless, Portable Digital Signage

    A self-contained, slim-profile sign that's instantly ready to use—no installation or wired network required. Features a familiar content interface and is perfect for lobbies, hallways, temporary event signage, and more. Move the kiosk periodically to refresh your space and attract more attention!

    Specifications:

    • Display: 55” Freestanding Kiosk (Portrait Orientation)
    • Player Device: Amazon Signage Stick
    • Content Management: Google Slides
    • Cost: $
    Compare Turnkey to other tiers

  • Basic

    Flexible, Reliable, and Budget-Friendly

    Enjoy an easy, familiar content interface with minimal maintenance and flexible display options. Perfect for any wall-mounted installation—no wired network required and keeps costs low.

    Specifications:

    • Display: Wall-mounted 65”, 75”, or 86” (Portrait or Landscape)
    • Player Device: Amazon Signage Stick
    • Content Management: Google Slides
    • Cost: $$
    Compare Basic to other tiers

  • Advanced

    Integrated, Feature-Rich Digital Signage

    Unlock advanced capabilities including scheduled content, video/animation, live data feeds, and multi-region content templates. Content is fully integrated and managed by ITS. Wired network connection required.

    Specifications:

    • Display: 55” Freestanding Kiosk (Portrait Orientation); Wall-mounted 65”, 75”, or 86” (Portrait or Landscape)
    • Player Device: Brightsign Appliance
    • Content Management: Poppulo (Four Winds)
    • Cost: $$$
    Compare Advanced to other tiers

  • Custom

    Tailored Solutions for Unique Needs

    Build your ideal signage solution with maximum flexibility. Choose from a la carte options for player and display, and support for custom or complex content builds—perfect for specialized environments or requirements.

    Specifications:

    • Display: Non-standard, unit owned, fully customizable
    • Player Device: Amazon Signage Stick or Brightsign Appliance
    • Content Management: Poppulo (Four Winds)
    • Cost: $$$$
    Compare Custom to other tiers

Costs

Up-front Costs

Recurring Monthly Rates

Tier Kiosk 65-inch 75-inch 86-inch
Turnkey $38.17      
Basic   $38.82 $43.65 $53.60
Advanced $76.84 $77.49 $82.32 $92.27

Tiered Solutions Hardware Lifecycle

As part of the tiered solutions service, we expect to refresh Digital Signage hardware approximately every four to six years. ITS-Digital Signage provides an expected Hardware Lifecycle Roadmap for all standard equipment.

Operational Support

  • Departments provide first-level support to their users. Refer to Ongoing Departmental Responsibilities for details.
  • Unit contacts requiring additional assistance can contact the ITS Digital Signage support group.
  • Hardware and Platform:
    • ITS delivers comprehensive Tier 2 troubleshooting and solution support for the standard hardware and platform.
    • ITS offers best-effort Tier 2 troubleshooting for non-standard components on a case-by-case basis. Departments are responsible for solutions involving non-standard components that they own under the Custom tier.
  • Account Administration
    • Departments should use their self-service dashboard to update Shortcodes, edit contact information, and indicate current sign locations.