There is no way for you to merge your personal Dropbox account with the U-M Dropbox instance if you are using an @med.umich.edu email address. To transfer ownership of your personal Dropbox account files/folders to your U-M Dropbox account, refer to Changing Data Ownership from a Personal / External Dropbox Account to U-M Dropbox.
If you have paid for a personal Dropbox account that is connected to your @umich.edu email address, your credit card will be automatically reimbursed once you migrate your account to the U-M domain. Dropbox will prorate the refund based on the number of days remaining in your agreement.
However, if you have paid for a personal Dropbox account that is connected to an @med.umich.edu email address, you cannot be reimbursed.
When you first log in to the U-M Dropbox domain, you may be be asked to accept one of the agreements below:
- "U-M Agreement: U-M has an institutional agreement with Dropbox, this includes the U-M data protection addendum, and a business associate agreement which allows for its use with Protected Health Information regulated by HIPAA. The U-M agreement specifically states that U-M owns our data, and Dropbox will not share it in an unauthorized manner or use it to serve ads"
- Or, "I agree to the Dropbox Business Agreement."
You can proceed with accepting these agreements.
When you log in to your Dropbox account through U-M Weblogin at dropbox.umich.edu, click your icon/initials in the top right corner and select Settings from the drop-down menu. You should see University of Michigan account at the top of the page if you are in U-M Dropbox.
Yes, you can store personal or private information in Dropbox. While the University cannot guarantee the privacy of faculty-owned scholarly or personal records, employees should take reasonable measures to safeguard against inappropriate or inadvertent access to their records. Employees should create a folder and indicate as “private” or “personal” all personal records or as “scholarship” or “research” all faculty-owned scholarly records maintained on University-controlled premises or property. Employees should maintain this information in an identifiable separate location (e.g., folder or file) from their business records.
No, this is not an appropriate use of your U-M Dropbox account. Additionally, Dropbox Backup is unavailable in U-M Dropbox.
If you need to back up your computer or store institutional data for archival purposes, refer to the U-M Data Storage Finder for an overview of storage services available to you.
Individual U-M Dropbox accounts have 5 TB of storage.
Yes. Once you have installed the Dropbox desktop application, any changes you make to the Dropbox application are automatically synced to your account at dropbox.umich.edu.
If you and another user are editing a file simultaneously and you both have unsaved changes, you will see a red Dropbox badge with an exclamation mark in your file. You can create a conflicted copy of only your edits to keep your edits and merge later. See Use Dropbox badge to collaborate - Exclamation mark for more information.
Owners of MCommunity groups are the only individuals who can request to create a Dropbox Team Folder. Members of an MCommunity group cannot.
Yes. In a U-M Dropbox account, there is a limit of five connected computers (e.g., Mac, Windows, Linux, etc.) and five mobile devices (e.g., smartphones, tablets, iOS, Android, etc.) These limits cannot be exceeded.
On October 1, 2020, Dropbox ended all support for Internet Explorer 11. This means that they will no longer roll out updates for this version of Dropbox. We strongly recommend changing to the latest versions of Edge, Chrome, Firefox, or Safari browsers.
Yes, you can create Google Docs, Sheets, and Slides from within Dropbox.
Yes, you can create and edit Microsoft 365 Word documents, Excel sheets, and PowerPoint presentations from within U-M Dropbox.
If you created your personal Dropbox account before September 2019, any existing Paper docs will no longer be located under paper.dropbox.com when you migrate to U-M Dropbox. Instead, you will need to search for the documents using the search function within Dropbox after migration. We also recommend creating shortcut links to the files before the migration. Instructions for making a shortcut are at https://help.dropbox.com/files-folders/share/shortcuts.
No, it is not possible to associate your @med.umich.edu email address with U-M Dropbox. If someone would like to share something with you via Dropbox, it will have to be via your @umich.edu email address.
No, Dropbox Sign is not available for U-M Dropbox.
You can see other members of U-M Dropbox by clicking your icon/initials in the top right corner and selecting View team and groups from the drop-down menu. If you would prefer your name to not be displayed in the Members tab, you can mark yourself as Private in MCommunity. Refer to Privacy and Your MCommunity Profile for more information. However, if you choose to make yourself Private, no one will be able to locate you and this could have implications on how you appear in U-M Google. If you wish to proceed, please contact the ITS Service Center.
You can open a sharing dialog on a file, type the user's name in, and if they don’t populate they likely don’t have an account.
Always wait about 30 to 60 sec, refer to Unable To Share Files via Dropbox on the Web for more information
Smart Sync for Dropbox makes an online connection that allows you to view the file on the Desktop with a network connection, but it is stored in the cloud. Refer to Dropbox Smart Sync for more information.
Michigan Medicine users on Core Imaged machines can install the Dropbox desktop app from the Software Center.
Yes, you can upload new versions of the same file to Dropbox on the web. You need to ensure that the name of the updated file matches exactly the existing file name in Dropbox. You also need to ensure that you are uploading the new version to the same location as the existing file.
Any shared links or additional collaborators will still be able to access the file the same way they have been.
The owner of the folder can either drag and drop the content into the Team Folder from their individual account OR they can use the Move functionality located in the three-dot icon drop-down menu of the folder.
Sharing & Permissions
U-M's agreement with Dropbox includes a Business Associate Agreement (BAA), which means you may use it to maintain Protected Health Information (PHI) regulated by HIPAA. HIPAA compliance is a shared responsibility. You are expected to comply with HIPAA requirements in your use of Dropbox at U-M. For details and a list of sensitive data types permitted for use with Dropbox, see Sensitive Data Guide: Dropbox at U-M.
Create a subfolder in the Team Folder and add the external users individually at the level.
It depends. If you invited the user via Dropbox sharing to view the file/folder, they will be asked to create a Dropbox account before viewing. If you do not explicitly invite the user via Dropbox sharing and only share the shared link, they will not need to create a Dropbox account to view it. Refer to Share Dropbox Files Using Shared Links for more information.
Yes. Anyone who has access to the folder can view who it is shared with and their permission levels.