Equipment Return Policy

The following return policy applies to purchases made from U-M Net. All returns must be:

  • Made within 30 days of the original delivery/pickup date
  • Accompanied by a copy of the Service Request System Temporary Order Number and/or copy of the order receipt.
  • In original packaging with all accessories and documentation included.

Questions about this policy? Submit a request using the Phone Services Support Form or contact the ITS Telecommunications Analysts at 734-763-2000.