The Unit Representative group brings together individuals from campus organizations with ITS project leaders to prepare units, and the university as a whole, for new IT services, significant changes to existing services, and retirement of key services.
Charge
As a group, the Unit Representatives will look ahead to important organizational and transition issues associated with new and retiring IT services. We will take on a shared responsibility in these areas:
Communication
- Provide input and review on the IT projects' key messages
- Bring our administration, HR, and IT staff members into the conversation as needed
- Collect feedback from our constituents
- Serve as a voice of our unit, within the Unit Representative group
- Cascade information about the IT projects within our unit
Supporting Constituents
- Assess impacts to our constituents; within the Unit Representatives group build a shared understanding of those impacts
- Anticipate points of friction with the coming changes and recommend approaches; communicate those to project teams and Customer Relations team
- Support efforts aimed at smoothing the transitions
Unit Readiness
- Take shared responsibility for unit readiness
- Identify Unit Ambassadors from our units for projects, as requested by ITS
- Collaborate with our Unit Ambassadors to carry out readiness activities throughout our units
- Provide input on timing of service changes for our units
Members
As ITS provides a wide variety of services that impact many roles within each unit, membership in this group should include administrative leaders as well as IT leaders.
Unit Representatives List
To modify or inquire about membership, please contact the ITS Customer Relations team.
Unit Representative Meetings Archive
2025
| March |
- Michigan Technology Community
- Digital Accessibility
- Panorama-Course Accessibility Tool
- Network Switch Update
- Wolverine ID Project (IAM)
- Account Recovery Process
|
|
| January |
- Accessibility Update
- Multiple System Outage Process
|
|
2024
| November |
- Sites Printing Optimization
- ITS Intern Program
- Major Incident Process
- U-M AI Platform
|
Presentation |
| September |
- Security Enhancements
- MiDesktop
- Chrome River
|
Presentation |
| July |
- Digital Accessibility Liaisons
- Telephone Upgrade Project - Decommission Exchange Voicemail
- Network Switch Replacements
- Chrome River (Procurement)
- Cloudflare Advisory Group
|
Presentation |
| May |
- Wolverine Web Services
- Pantheon at U-M
- Telephone Upgrade Project Update/Exchange Voicemail Transition
|
Presentation |
| March |
- Canvas Discussions Redesign
- MiVideo (Kaltura) - Automated Machine Captions
- Generative AI Workshops
- Google Storage Reminder
|
|
| January |
- Accessibility
- Google Storage
- Academic Technology
- Zoom Rooms
- InCommon Certificates
- Cloudflare at U-M
- Pantheon at U-M (Wolverine Web Services)
|
|
2023
| November |
- Zoom Phone Update
- ITS GenAI Update
- ITS Internship Program
- Cloudflare Update
|
|
| September |
- Digital Accessibility
- U-M GPT, U-M Maizey, U-M Toolkit
- Academic Technology@Michigan
|
|
| July |
- Zoom CRC License Retirement
- GitHub Copilot
- Gen AI
- Container Service Migration update
- Zoom Phone Update
- Cosign Retirement Status and Updates
- InCommon Certificate Service Changes
- ITS Web Hosting Upgrade Project & Update on Wolverine Web Services
- U-M Cloudflare Update
|
|
| May |
- Google Storage
- Cosign Retirement Status and Updates
- AFS Website Upgrade Project
- Update on Wolverine Web Services
- New Service: U-M Cloudflare
- Container Service Upgrade
- MReports modernization and replacement
|
|
| March |
- Updates to Timesheet Demo
- Michigan App-Wellness Features
- Cosign Retirement for AFS Personal & Group Websites
- Google Storage Update
|
|
| January |
- Time Approval & Timesheet Updates
- GitLab Retirement
- Google Storage
- API Management
- Telephone Upgrade Project Update
|
|
2022
| November |
- ITS Internship Program & Campus Partner Participation
- Canvas New Quizzes - Update
- Virtual Sites
- API Management Solution Replacement Update
|
|
| September |
- Cosign Update
- U-M Website Upgrade Project
- Fluid Benefits Self-Service
- Telephone Project Update
- Apple TV in classrooms
- MiStorage/MiBackup
|
|
| July |
- API Management
- DL Switch Replacement
- Business Objects Upgrade
- My Learning Analytics (MyLA)
|
|
| June |
- Telephone Project Update
- Tech Shop Updates
- Zoom Rooms - Schedule Display Update
- EIT Accessibility SPG
|
|
| May |
- AFS Website Upgrade
- Adobe Creative Cloud Express
- Telephone Project Update
|
|
| March |
- GitHub
- Cosign Retirement
- MCommunity Transformation
- Room Schedule Displays
- Web Services
- Container Service Upgrade
- UMTV Service Update
- Morphic Update
|
|
| January |
- Time Reporting
- Telephone Project Update
- InCommon Certification Change
|
|
2021
| November |
- Fluid Time Reporting
- NameCoach Updates
- WiFi Upgrade Project
- mFile Retirement
- Canvas Quizzes Migration
|
|
| September |
- Zoom Rooms
- NameCoach
- Group Management with Grouper
- Informatica Cloud
|
|
| July |
- U-M Research Computing Package
- Duo for VPN (Virtual Private Network)
- WiFi Upgrade Project - update
- Google Cloud Platform
- U-M Web Gateway Improvements
|
Presentation |
| June |
- WiFi Upgrade
- Core Network Upgrade
- Telephone Upgrade
- Project Management in TeamDynamix
|
Presentation
|
| May |
- Box to DropBox Migration
- My LINC Updates
|
Presentation
|
| March |
- Class for Zoom
- Box Migration
- Telephone Upgrade
- Philo Retirement
|
Presentation
|
