Workstream Collaboration

What Is Workstream Collaboration?​

Workstream Collaboration combines messaging, notifications, files, bots, and other application integrations into a unified service within a single chat interface. Examples include Google Hangouts Chat and Microsoft Teams. These tools provide an alternative to email and allow for work to be done by teams in a persistent, searchable, and transparent way. 

Services at U-M

The following workstream collaboration services will be available to campus. The university has negotiated institutional agreements for these services, allowing them to be used for university business. 

Some types of sensitive university data may not be stored or shared using these collaboration services. See the Sensitive Data Guide for details.

 Google Hangouts Chat

According to Google, Hangouts Chat development is still in progress and essential additional features and functionality will not be available until 2020. These features include Gmail integration and the ability to chat with those outside of U-M.

 Microsoft Teams

Microsoft Teams is available as part of Office 365 at U-M. All members of the university community with an active affiliation are able to use Microsoft Teams.

Other Services

Individuals and units across the university are using other third-party workstream collaboration services, such as Slack. Some solutions are free, while others are for-fee services. These are considered personal accounts that are not covered by university agreements. They may not be used to store or share sensitive university data.

Due to the availability of Microsoft Teams and Hangouts Chat, ITS will not offer Slack or Slack Enterprise Grid as a centralized campus service.