When you submit the request form, MiDesktop staff will contact you to let you know your access has been created.
Supported Operating Systems
MiDesktop supports these guest operating systems for use inside your virtual and physical desktops:
Windows
| OS | Release |
|---|---|
| Windows 11 | 23H2 |
| Windows 11 | 22H2 |
| Windows 10 | 22H2 |
Linux
| OS | Release |
|---|---|
| Ubuntu Desktop | 22.04 |
| Ubuntu Desktop | 20.04 |
| RHEL Workstation | 9.3, 9.2, 9.1, 9.0 |
| RHEL Workstation | 8.9, 8.8, 8.6 |
Getting Started
To get started using MiDesktop, follow the steps below:
1. Configure Active Directory Information
MiDesktop requires Active Directory configuration in most cases before you can begin using the service.
Virtual desktop customers must provide an Active Directory Organizational Unit on which they have the "delegate permissions" role. To do so:
- Go to KB: Create a User Account for Instant Clone Operations.
- Skip step 1 in the KB.
- In step 2, grant the listed permissions on your OU to account umroot\vdi-computerjoiner
If you need assistance with any of those steps, reach out to the MiDesktop Support team.
2. Download Software
See our repository of MiDesktop software.
3. Access MiDesktop Management Interfaces
The MiDesktop vCenter and Horizon management interfaces can only be accessed from our secure jump server using a dedicated account.
4. Set Up Your Pools
New Instant Clone Pool Customers
When a virtual desktop pool is ordered, the MiDesktop Team will send notification once the image is created and ready for customer configuration.
These links provide a step-by-step guide to prepare the image for desktop virtualization:
- Accessing vCenter to Manage Base Images
- Setting Up the MiDesktop Instant Clone Base Image
- Accessing the Horizon Admin Console to Manage Desktop Pools
- Scheduling an Image Push and Setting a Pool with a New Base Image and/or Snapshot
New Persistent Pool Customers
When a persistent desktop pool is ordered, the MiDesktop Team will send notification once the persistent VMs are created and ready for customer configuration. These links provide a step-by-step guide to prepare the VMs for persistent desktop virtualization.
- Accessing vCenter to Manage Base Images
- Setting Up a MiDesktop Persistent VM Image
- Accessing the Horizon Admin Console to Manage Desktop Pools
New Physical Desktop Customers
These links provide a step-by-step guide to enrolling physical desktop machines in the MiDesktop service.
- Setting Up Physical Computers to Join the MiDesktop Environment
- Accessing the Horizon Admin Console to Manage Desktop Pools