Note: The search for a vendor is still in progress, and the table below represents the current vision for the services rather than commitments. What services are offered and the features and terms for each service will depend on which vendor is selected as well as what ITS leadership and the Wolverine Web Services Advisory Committee approves.
| Service Description | ITS Static Web Hosting | U-M Pantheon | ITS Web Application Hosting(Sevalla) |
|---|---|---|---|
| Cost | Free to campus | Fee-based | Fee-based |
| Use case | Small website for individual or group | Department intranet or website | Managed Web Application Hosting |
| Platform | Static Websites WordPress Multisite website | Managed WordPress or Managed Drupal | Many platforms available, including:
|
| ITS support | 8 a.m.-5 p.m. M-F | 8 a.m.-5 p.m. M-F | 8 a.m.-5 p.m. M-F |
| Vendor support | Contact [email protected] | 24/7 | U.K business hours 2am-11am est Future: US business hours. |
| 24/7 Monitoring | ✔Yes | ✔Yes | ✔Yes |
| Uptime | 99.5% Uptime | 99.5% Uptime | 99.5% Uptime |
| Patching | N/A | Automated or Alerts | Alerts |
| Site owner skills required | SFTP and SSH. In most cases, HTML is also required | WordPress or Drupal expertise | Git, GitHub, basic Linux command line knowledge, and full knowledge on how to install and manage the specific web application |
| Design | Site owner is responsible Does not support plugins or themes | Fully Customizable Themes & Templates Install own plugins or themes Install own CMS add-on technologies | Custom, fully-managed solutions Install own add-on technologies |
| Meets accessibility standards (WCAG 2.1 AA) as delivered | Site owner is responsible | Site owner is responsible | Site owner is responsible |
| Web accessibility reviews | ✔Yes | ✔Yes | ✔Yes |