Wolverine Web Services Service Offerings

Note: The search for a vendor is still in progress, and the table below represents the current vision for the services rather than commitments. What services are offered and the features and terms for each service will depend on which vendor is selected as well as what ITS leadership and the Wolverine Web Services Advisory Committee approves.
Service Description Personal & Group Sites Managed Websites Web Application Hosting
Cost Free to campus Fee-based Fee-based
Use case Small website for individual or group Department intranet or website Managed Web Application Hosting
Platform

Site Builder Tool

WordPress Multisite website

Static Websites

Managed WordPress or Managed Drupal

Many platforms available, including:

  • Python
  • NodeJS
  • PHP
  • Java
  • Ruby
ITS support 8 a.m.-5 p.m. M-F 8 a.m.-5 p.m. M-F 8 a.m.-5 p.m. M-F
Vendor support Contact the ITS Service Center 24/7 Choose the vendor plan containing the uptime level you want, with some plans offering uptimes up to 24/7
24/7 Monitoring Yes Yes Yes
Uptime 99.5% Uptime 99.5% Uptime 99.5% Uptime
Patching Automated Automated or Alerts Alerts
Website complexity Simple Moderate to Complex Complex
Design

Minimally Customizable Themes & Templates
Limited pre-approved plug-ins

Fully Customizable Themes & Templates
Install own plugins or themes
Install own CMS add-on technologies

Custom, fully-managed solutions
Install own add-on technologies

Meets accessibility standards (WCAG 2.1 AA) as delivered Yes Yes Yes
Web accessibility reviews Yes Yes Yes
Technical skill requirements Turn-Key for Non-Technical Users May require special knowledge and IT Skills Will require IT skills
Additional plug-ins Not Available Available Available