Note: The search for a vendor is still in progress, and the table below represents the current vision for the services rather than commitments. What services are offered and the features and terms for each service will depend on which vendor is selected as well as what ITS leadership and the Wolverine Web Services Advisory Committee approves.
| Service Description | Personal & Group Sites | Managed Websites | Web Application Hosting |
|---|---|---|---|
| Cost | Free to campus | Fee-based | Fee-based |
| Use case | Small website for individual or group | Department intranet or website | Managed Web Application Hosting |
| Platform |
Site Builder Tool WordPress Multisite website Static Websites |
Managed WordPress or Managed Drupal |
Many platforms available, including:
|
| ITS support | 8 a.m.-5 p.m. M-F | 8 a.m.-5 p.m. M-F | 8 a.m.-5 p.m. M-F |
| Vendor support | Contact the ITS Service Center | 24/7 | Choose the vendor plan containing the uptime level you want, with some plans offering uptimes up to 24/7 |
| 24/7 Monitoring | ✔Yes | ✔Yes | ✔Yes |
| Uptime | 99.5% Uptime | 99.5% Uptime | 99.5% Uptime |
| Patching | Automated | Automated or Alerts | Alerts |
| Website complexity | Simple | Moderate to Complex | Complex |
| Design |
Minimally Customizable Themes & Templates |
Fully Customizable Themes & Templates |
Custom, fully-managed solutions |
| Meets accessibility standards (WCAG 2.1 AA) as delivered | ✔Yes | ✔Yes | ✔Yes |
| Web accessibility reviews | ✔Yes | ✔Yes | ✔Yes |
| Technical skill requirements | Turn-Key for Non-Technical Users | May require special knowledge and IT Skills | Will require IT skills |
| Additional plug-ins | Not Available | Available | Available |