IT Transformation @ U-M Guiding Principles

Our work with IT Transformation is guided by the following principles:

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  1. Security always mindset: Design, procure, implement, and manage IT systems, services, practices, and processes with a security, compliance, and privacy-first approach, committing to the understanding that IT security is a shared responsibility across U-M.
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  1. Cohesive Digital Experience: Provide standard, consistent, and easy-to-use technology and services so that the campus community can enjoy similar experiences regardless of unit or location. This will also reduce the duplication of technology solutions.
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  1. Simplification and Resource Optimization: Simplify, standardize, and focus on the most effective use of IT resources. Achieve operational efficiency by streamlining technology and related processes and optimizing procurement and resource use to meet the needs of the U-M campus community. 
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  1. Innovation and Flexibility: Promote an environment that supports innovation and remains adaptable to changing needs and emerging technologies.  
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  1. Collaboration and Communication: Nurture a respectful and collaborative IT culture through clear, consistent, and thoughtful communication, with a continual focus on listening to the campus community. Engage with all stakeholders early and often, maintaining transparency throughout the process.
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  1. Empowering and Growing IT Staff: Create a supportive environment where U-M IT staff are attracted, retained, and elevated through continuous training, enhanced employment opportunities, and clear paths for career advancement.
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  1. Accountability: Clearly and transparently articulate and demonstrate IT transformation's value to the campus community while fostering a culture of mutual accountability for commitments and actions.