Browser & Operating System Support

ITS works directly with software vendors to influence them to support the latest version of both Apple and Windows operating systems, and to expand its browser combinations.

Supported Browsers

Web-based administrative applications managed by ITS have been tested to work with the latest versions of the following browsers:

Chrome
Edge
Firefox
Internet Explorer
Safari

Technical support for unsupported browsers is not available.

Systems with Unique Requirements

Select a system to expand for more information.

Windows

BusinessObjects
Google Chrome Internet Explorer Firefox
Compatible with the 32-bit versions of IE 11, Firefox 31.X, and Chrome. HTML editor is recommended as the applet editor will need a licensed version of Oracle Java. Users who switch from HTML to Applet (Java) cannot use Chrome.
MCommunity
Google Chrome Internet Explorer
MCommunity directory does not currently work with Firefox. Please use Chrome or IE.
M-Pathways
Internet Explorer
Does not work properly in Internet Explorer (IE) Compatibility Mode.
Pinnacle
Google Chrome Firefox
Use Chrome (version 64) or Firefox (version 58). Turn off popup blocker before using Pinnacle.
ServiceNow
Google Chrome Firefox
The current version of ServiceNow is not compatible with Internet Explorer 11. Use Chrome or Firefox.

Mac

BusinessObjects
Firefox Safari
Supports Safari 7 and 8 in HTML mode. The Applet (Java) is not supported.
MCommunity
Google Chrome Safari
MCommunity directory is not currently working in Firefox. Please use Chrome or Safari.

Additional Requirements

Many services also require the following: