Browser & Operating System Support

ITS works directly with software vendors to influence them to support the latest version of both Apple and Windows operating systems, and to expand its browser combinations.

Current Issues

Blank Duo Page in Google Chrome

If you see a blank Duo screen when using Chrome, make sure to update to the latest version of Chrome. For more information, view the full status report.

Supported Browsers

Web-based administrative applications managed by ITS have been tested to work with the latest versions of the following browsers:

Google Chrome
Internet Explorer
Firefox
Safari
Microsoft Edge and Firefox Quantum

ITS is currently testing Microsoft Edge and Firefox Quantum compatibility with various web applications managed by ITS.

Please use one of the tested and supported browsers if you experience issues using Edge.

Technical support for unsupported browsers is not available.

Systems with Unique Requirements

Select a system to expand for more information.

Windows

BusinessObjects
Google Chrome Internet Explorer Firefox
Compatible with the 32-bit versions of IE 11, Firefox 31.X, and Chrome. Users who switch from HTML to Applet (Java) cannot use Chrome.
MCommunity
Google Chrome Internet Explorer
MCommunity directory is not currently working in Firefox. Please use Chrome or IE.
M-Pathways
Internet Explorer
Does not work properly in Internet Explorer (IE) Compatibility Mode.
Online Service Center (OSC)
Google Chrome Firefox
The OSC is not compatible with Internet Explorer. Please use Chrome or Firefox.
Perceptive Content Client (Imaging)
Microsoft Windows 7, 8, or 10
2 GB of available RAM
1 GB available disk space
Pinnacle
Google Chrome Firefox
Use Chrome (version 64) or Firefox (version 58). Turn off popup blocker before using Pinnacle.
WebNow
Internet Explorer
Works with IE 11. Requires latest compatible version of Java.
Works with Microsoft Windows 7, 8, and 10.
Does not work with Microsoft Windows 10, version 1803.

Mac

BusinessObjects
Firefox Safari
Supports Safari 7 and 8 in HTML mode. The Applet (Java) is not supported.
MCommunity
Google Chrome Safari
MCommunity directory is not currently working in Firefox. Please use Chrome or Safari.
WebNow
Safari
Incompatible with Safari version 12.

Additional Requirements

Many services also require the following: