U-M Text Messaging Terms of Service

  1. The University of Michigan may contact you via text message to provide public health and safety information, send updates ensuring our U-M community remains informed, and offer other information relevant to your relationship with the university. The message frequency varies.
  2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed from the campaign. After this, you will no longer receive SMS messages from the campaign. If you want to join again, just reply with words such as “START”, “YES”, or “UNSTOP”.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting the ITS Service Center at [email protected] or by calling 734-764-HELP
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy.