Memorial Day Holiday: The ITS Service Center will close for the Memorial Day holiday at 3 p.m. Friday, May 24. Normal support hours resume at 7 a.m. Tuesday, May 28.
Emergency support is available if you:
- Need urgent assistance with a password reset or Duo
- Are reporting a system outage
For assistance with these issues, please call us at 734-764-HELP (764-4357) and use option 0.
Get Answers Now
Common Help Topics
Reset or Change Password
Visit password.it.umich.edu to reset or change your password and set your account recovery information. Problems there? Chat or call the ITS Service Center.
Visit the Browser Support page to view supported browsers and to check for compatibility issues between certain applications and browsers.
Suspicious Email or Call
Visit Safe Computing to learn how to spot and report suspicious emails and phone calls. The ITS Service Center will never ask for your password by email.Browse Documentation & Training »
- Skip the Phone Recording
- Launch Remote Support Tool
- Check Status of My Help Tickets
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