Regular Service Center hours throughout the year are:
Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Saturday: Closed
Sunday: 2–7 p.m.
ITS offers extended hours at the start and end of terms.
ITS Service Center Hours
Password Updates
If you receive the message "Password or Account Name incorrect" when logging in to U-M services, please use the Forgot password? link.
Long Wait Times
We are currently experiencing long wait times for live support via chat and phone. For non-urgent issues, please Submit a Help Request online.