As the University of Michigan academic year begins, Information and Technology Services is committed to providing efficient and timely customer service for faculty, staff and students. ITS is offering extended support hours for the start of Fall term.
For the week of August 30:
Sunday August 30, 2 p.m. - 7 p.m.
Monday August 31 through Thursday September 3, 7 a.m - 9 p.m.
Friday September 4, 7 a.m - 6 p.m.
Okta Support
The University of Michigan has transitioned to Okta. Go here for Okta Help. If you’re on campus and are in need of general technical assistance, you can visit either of our Tech Shop locations or the Fishbowl at Angell Hall for walk-up support.
Michigan Medicine affiliates: Please call Health Information Technology & Services (HITS) at 734-936-8000 for sign-in assistance, or visit a Help Me Now location.
General Support Issues
Many common support issues can be solved with self-service. Search our knowledgebase to find your answer.
When the ITS Service Center is closed: Limited after-hours support is available by calling 734-764-HELP(764-4357) and pressing 0 for urgent issues with systems outages and MiWorkspace Executive Support.
