Customer Relationship Management and Customer Support Ticketing services ITS provides.
- Salesforce Center of Excellence
The SFCOE provides consulting and resources for the U-M Salesforce community.
TeamDynamix (TDX) is a web-based service management platform that provides general ticketing, approval workflows, tracking of customer requests and knowledge base articles.
TeamDynamix Project Portfolio Management (PPM)
TeamDynamix (TDX) Project Portfolio Management (PPM) is a shared project management tool.