Customer Relationship Management and Customer Support Ticketing services ITS provides.
MRequest is a web-based service that allows central tracking and management of customer support and other issues.
- Salesforce Center of Excellence
The SFCOE provides consulting and resources for the U-M Salesforce community.
TeamDynamix (TDx) is a web-based service management platform that provides general ticketing, approval workflows, tracking of customer requests and knowledge base articles.