Desktop Support Contract Services Features & Pricing

Features

  • Hardware/software break fix – General troubleshooting for computer hardware and operating systems. Repair work is limited to user-serviceable parts or facilitating warranty repair from authorized provider.
  • Operating system deployment/configuration for Windows and Mac.
  • Software installation – Install and configure software as directed.
  • Limited audiovisual support – Connecting computers to A/V systems, excluding repairing or maintaining A/V systems.
  • Equipment spec, ordering, and logistics provided by the MiWorkspace Depot.
  • Property disposition provided by the MiWorkspace Depot.
  • Storage permissions for MiStorage and other NTFS-based systems.
  • Active Directory maintenance for groups and authorization.
  • MCommunity group maintenance.
  • Other tasks as agreed to by both parties at beginning of engagement.

Rates & Pricing

$60/hour