Humble Inquiry: Building Trust Through Curiosity

Every conversation is an opportunity to better understand the people we work with and the needs we support. Asking thoughtful questions can help us move beyond assumptions, uncover what is really needed, and create space for shared understanding and learning.

This interactive session introduces the practice of Humble Inquiry—the art of asking questions with genuine curiosity and a willingness to learn from others. Participants will explore how purposeful, open-ended questions can strengthen communication, build trust, foster collaboration, and support more effective problem-solving. Through discussion and practice, participants will consider how they can use Humble Inquiry in their everyday interactions.

Participants will learn how to:

• Explain how Humble Inquiry can support communication, collaboration, and trust
• Ask purposeful, open-ended questions to better understand needs and perspectives
• Use curiosity to move beyond assumptions and explore issues more deeply
• Apply Humble Inquiry techniques to uncover root causes and support effective problem-solving
• Create space for shared learning, understanding, and collaboration

You will benefit by:

• Gaining practical tools for having more meaningful workplace conversations
• Building confidence in using questions to better understand the needs and perspectives of others
• Strengthening communication and trust
• Developing a more curious and inclusive approach to workplace interactions
• Applying Humble Inquiry to support collaboration, problem-solving, and continuous improvement