Giving & Receiving Feedback

Feedback is essential to learning, development, and continued growth—so why can it be so difficult to give and receive feedback effectively? This interactive session explores common barriers to productive feedback and introduces practical strategies for approaching feedback with greater confidence and openness.

Participants will learn the Situation-Behavior-Impact (SBI) model for delivering clear, specific, and constructive feedback. Through guided practice, they will apply the model and develop strategies for navigating feedback conversations with clarity, respect, and purpose.

Participants will learn how to:

• Explain the value of feedback in supporting growth and development
• Recognize common challenges associated with giving and receiving feedback
• Use the SBI model to structure clear, specific, and constructive feedback

You will benefit by:

• Building confidence in giving and receiving feedback
• Practicing the delivery of specific, actionable feedback
• Developing skills that support stronger communication and working relationships