Crucial Conversations for Accountability

The course teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. Learn to hold anyone accountable, no matter their power, position, or authority. While this course is geared toward those who lead projects, services and/or people, it is available for anyone who wants to learn more about the art of conducing accountability conversations.

Participants will learn to:

• How to get yourself right space before a conversation
• How to know which conversation to hold
• What to do during an accountability conversation
• How to help others want to take action
• How to gain commitment and move to action

You will benefit by:

• Increasing your comfortability with holding crucial accountability conversations.
• Learning how to make learning a safe and productive space for your workplace.