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Topics
U-M Documentation
New Users
MiCORES uses a navigation structure that relies on a left-hand navigation panel (typically hidden) for access to all high-level system areas, combined with several navigation elements at the top of the screen that provide access to various system functions. Below you will find documentation to assist you with navigation through the MiCORES system.
- Create an Account — Internal users
- Create an Account — External users
- Homepage Overview — Search for resources and view your requests and reservations
- Request Access to a Core — Core-specific setting
- Request Group Access to a New/Additional PI Lab
- Schedule or Reserve Equipment — Review core resources and make reservations
- Request Services — Review the services provided by a core and initiate service requests
- Update Payment Information — Change Shortcode information on a service request
- View My Requests — Review and manage all service requests submitted to a core
Core/Facility Staff & Administrators
Core Administrators and their staff are responsible for managing all aspects of a core. This includes maintaining the services and resources offered, managing requests and reservations, completing billing events, running reports and managing settings as needed. Below you will find documentation to assist you with the management of your core or facility operations within MiCORES.
- Core Management Overview — Access and navigate your core
- Administration Settings Overview — Manage core-level settings, configurations and membership
- Access Request Management (core specific setting) — Define whether and how users will be required to access your core
- Schedule Equipment/Reservation Management Overview — Create reservations, view and confirm usage, and edit calendar settings
- Service/Project Request Management Overview — Manage core projects and services
- Add/Edit Services — Add, edit, or change the order of core services
- Billing Overview — Review charges, create billing events and manage invoices
- Reporting — Generate reports based on core data
Financial Managers
Lab Managers can also be assigned as Financial Contacts in MiCORES (also referred to as a fund or Shortcode manager). Individuals designated as MiCORES lab manager AND financial contacts have rights within the lab similar to the Principal Investigator (PI) and also receive notification emails when a financial approval is needed. Financial contacts can also view and manage invoices sent to their PI. Below you will find information to assist with the management of your PI's MiCORES Lab (Group).
- MiCORES Lab (Group) Overview — Access and review your MiCORES Lab
- Accept/Decline Membership Requests — Before a user can access core services or equipment, they must be accepted into at least one MiCORES PI Lab.
- View and Manage Invoices — Review invoices sent to your PI
- Assign Funds (Shortcodes) to Lab Members — Grant Shortcode access to members of your Lab
- Manage Lab Members/Roles — Add/remove Lab members, assign a lab manager, and manage member spending and roles
- Lab Budgets — Create and track Lab spending
- Request Access to Additional Shortcodes — Add new Shortcodes to your lab
- Set Spending Approval Thresholds — Define service request auto-approval amounts
Principal Investigators
All sponsored Shortcodes and their owners are pre-loaded into the MiCORES system. You can verify the Shortcodes available in your lab by clicking on "My Groups" in the left-hand navigation, and then selecting the appropriate lab. Note: if you are a member of only one lab, you will be taken directly into the lab main page. Below you will find information to assist with the management of your MiCORES PI Lab (Group).
- MiCORES Lab (Group) Overview — Access and review your MiCORES Lab
- Manage (Accept/Decline) Membership Requests — Before a user can access core services or equipment, they must be accepted into at least one MiCORES PI Lab.
- Assign a Lab Manager and Members to Your MiCORES Lab — Add an existing MiCORES user to your Lab as a member, and assign a new or existing lab member the 'manager' role
- Assign Shortcodes (Funds) to Lab Members — Grant Shortcode access to members of your Lab
- Lab Budgets — Create and track Lab spending
- Request Access to Additional Shortcodes — Add new Shortcodes to your lab
Institutional Administrators
The institution level roles allow management of all groups, facilities and organizations under one institution. Institution roles are the highest level of access for customer user accounts. Below you will find documentation to assist you with institutional management within the MiCORES system.
- MiCORES User/Administrative Access Roles
- Default Service ID Options
- Center Level Fund Management
- Customer Surveys
Agilent Support
Agilent CrossLab has a robust support site and knowledge base. For help with system navigation and more, see the following on Agilent’s Help Resource Hub:
- iLab Quick Start Guide (essentials for new accounts)
- Getting Started with iLab (overview of using the Help Site)
- iLab Webinars Library (a series of instructional videos by role)
- Contact Agilent iLab Support or email [email protected]. (Include the subject and description of your request or issue in the message.)