Web Browser & Desktop Operating System Support

This page provides information about the supported Windows and Macintosh browsers for the Web-based administrative applications that ITS manages. Technical support for unsupported browsers is not available.

ITS works directly with the software vendors to influence them to support the latest version of both Apple and Window operating systems and to expand its browser combinations.

Supported Browsers

Web-based administrative applications managed by ITS have been tested to work with the latest versions of the following browsers:

Google Chrome
Internet Explorer
Firefox
Safari

Systems with Unique Requirements

Select a system to expand for more information.

Windows

BusinessObjects
Google Chrome Internet Explorer Firefox
Compatible with the 32-bit versions of IE 11, Firefox 31.X, and Chrome. Users who switch from HTML to Applet (Java) cannot use Chrome.
MCommunity
Google Chrome Internet Explorer
MCommunity directory is not currently working in Firefox. Please use Google Chrome or IE.
M-Pathways
Internet Explorer
Does not work properly in Internet Explorer (IE) Compatibility Mode.
My LINC
Internet Explorer
My LINC Author Mode requires IE 10 or prior. All other My LINC functions work properly in newer versions of IE.
Perceptive Content (Imaging)
Microsoft Windows 7, 8, or 8.1
2 GB of available RAM
1 GB available disk space
Pinnacle
Internet Explorer
Requires IE 10 or prior. Not compatible with IE 11.
WebNow
Internet Explorer Firefox
Works with IE 11 or Firefox*. Requires Java 1.8 or higher. *Note: Firefox will stop supporting Java plugins at the end of 2017, so WebNow will only work in IE in the future.

Mac

BusinessObjects
Firefox Safari
Supports Safari 7 and 8 in HTML mode. The Applet (Java) is not supported.
MCommunity
Google Chrome Safari
MCommunity directory is not currently working in Firefox. Please use Google Chrome or Safari.
WebNow
Internet Explorer Safari
Works with Safari or Firefox*. Requires Java 1.8 or higher. *Note: Firefox will stop supporting Java plugins at the end of 2017, so WebNow will only work in Safari in the future.

Additional Requirements

Many services also require the following: