ITS Summer Internship Blog

Meet Pratika Mohan

My name is Pratika Mohan and I am an intern for Support Services on the Performance Excellence and Reporting team. For my department project, I am creating a set of scorecards for the ITS Service Center Help Desk. Overall, these scorecards will serve as a reporting tool for the Help Desk to analyze agent performance.

Welcome to our Blog

Thanks for visiting our blog!  Here you will find biographies and first-hand experiences from our summer 2015 interns as well as perspectives and feedback from mentors, coaches, and supervisors. Stay tuned throughout the next few months as we share project details along with the details regarding next summer's program as they become available. Be sure to check out ITS on social media and keep viewing our blog for updates.

Meet Kyle Cozad

My name is Kyle Cozad and I have been working with the Service Management Team at ITS over the past few months.  I also worked with Zach, Courtney, and Piyush to develop this site for the Internship Program.  I will be going on to complete the final year of my Master of Science in Information this fall at the U-M School of Information.

Meet Alison Summerford

My name is Alison Summerford and I am an intern with Application and Information Services (AIS). I graduated from Eastern Michigan University in 2008 with a Bachelor of Arts in Elementary Education.  After teaching for 4 years in Arizona I returned to Michigan and completed a Java certificate program at Washtenaw Community College.

Meet Zach Scott

My name is Zach Scott, and here at ITS I work within Teaching & Learning. My project involves the development of a new platform. This platform will combine geographic information systems, like Google Maps, and augmented reality software to reveal the social and historical richness of campus in new and exciting ways.

Meet Mike McGookey

My name is Mike McGookey and I am interning with the Database Administration group here at ITS. I am working on a few different projects for my department. They include building a Google Site to house the team’s resources, editing and writing bash scripts for database maintenance, and researching a package management system for synchronizing database settings across servers.