ITS Service Center

Hours of Operation

  • Monday–Thursday: 7 a.m.–7 p.m.
    Friday: 7 a.m.–6 p.m.
    Sunday: 2 p.m.–7 p.m.
    (All times Eastern)

Contact Us

When You Call

Number Key Services
Press:
1
for System Access and Account Support
2
for Classroom Support
3
for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports and eRecruit)
4
for MiWorkspace Services and Michigan IT Services Portal
5
for CTools, Canvas, and SiteMaker
6
for all email services, including M+Google, General Computing, MiServer, MiDatabase and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and M+Box)
7
for Concur, DART and M-Pathways Financials & Physical Resources System Support
(includes M-Marketsite)

Need Help with an LSA Service?

Please contact the LSAIT Service Desk

Reminders

  • View/Order Services via the IT Services Portal (beta)
  • Passwords: 4HELP will never ask for or send them via email. To reset your UMICH password call (734) 764-4357
  • Google email: log in to http://email.umich.edu with your uniqname and UMICH password

Want to Work for Us?

Students: apply to become a 4HELP Consultant

Complaints or Compliments?

We’re always working to improve the support experience, and the ITS Service Center managers want to hear your feedback and concerns. Email us: its-servicecenter-managers@umich.edu.