Hours of Operation
- Thanksgiving Break: Closed from 7 p.m., Wednesday, November 25, to 7 a.m., Monday, November 30
Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Sunday: 2 p.m.–7 p.m.
(All times Eastern)
- Chat with a Service Center Representative
- Submit a Service Request Online (login required)
- 734-764-HELP (764-4357)
When You Call
|for System Access and Account Support|
|for Classroom Support|
|for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports and eRecruit)
|for MiWorkspace Services and Michigan IT Services Portal|
|for CTools, Canvas, and SiteMaker|
|for all email services, including M+ Google, General Computing, MiServer, MiDatabase and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and M+Box)
|for Concur, DART and M-Pathways Financials & Physical Resources System Support
Need Help with an LSA Service?
Please contact the LSAIT Service Desk
- View/Order Services via the IT Services Portal (beta)
- Passwords: 4HELP will never ask for or send them via email. To reset your UMICH password call (734) 764-4357
- Google email: log in to http://email.umich.edu with your uniqname and UMICH password
Want to Work for Us?
Students: apply to become a 4HELP Consultant
Status of IT Services: Current Issues
- Scheduled Maintenance: In-building Networks, Chrysler Center WiFi upgrade
- Emergency Maintenance: In-building Networks, Munger Residence network outage
- Service Degradation: MCommunity admin application
- Emergency Maintenance: In-building Networks, Internet
- Service Degradation: BlueCat display of DHCP lease times is delayed