| Monday–Friday: 7:00 a.m.–6:00 p.m. Sunday: 1:00 p.m.–5:00 p.m. (email only) (All times Eastern) |
Find out the status of ITS systems
| Submit a Service Request Online (login required) | |
| 4HELP@umich.edu | |
| 734-764-HELP (764-4357) |
| Press: | 1 |
for System Access and Account Support |
2 |
for Concur, DART and M-Pathways Financials & Physical Resources System Support (includes M-Marketsite) |
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3 |
for eResearch, Reporting and M-Pathways Student & Human Resources System Support (includes Faculty Center, BusinessObjects, M-Reports and eRecruit) |
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4 |
for M+Google or M+Box Service Center hours for these services: • M+Google and M+Box: Monday–Friday: 7 a.m.–6 p.m.; Sunday: Email only 1–5 p.m. |
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5 |
for CTools and SiteMaker |
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6 |
for General Computing and Network Connectivity (Includes Wireless, VPN, Northwood Service, IFS, Sites, Exchange and IMAP Email) |
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| For all other assistance, or if you are not sure which prompt to select, please remain on the line and the ITS Service Center will assist you. |