ITS Service Center

Customer Survey Added to Notifications

The ITS Service Center is now including a link to a brief customer satisfaction survey in all ticket resolution notifications. Please help us serve you better by filling it out.

Reminders


Find out the status of ITS systems

We're Here to Help You

Hours of Operation

clock Monday–Friday: 7 a.m.–6 p.m.
Sunday: 1 p.m.–5 p.m. (email only)
(All times Eastern)

Contact Us

Online Service Request Submit a Service Request Online (login required)
Email 4HELP@umich.edu
Telephone 734-764-HELP (764-4357)

  Number Key Services
Press:
1
for System Access and Account Support
2
for Concur, DART and M-Pathways Financials & Physical Resources System Support
(includes M-Marketsite)
3
for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports and eRecruit)
4
for MiWorkspace Services and Michigan IT Services Portal
5
for CTools and SiteMaker
6
All email services, including M+ Google, General Computing, MiServer, MiDatabase and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and M+Box)