ITS Infrastructure Maintenance Windows

Note: The ITS Infrastructure maintenance windows are subject to change based on tasks identified for completion in a given week and decisions made at the ITS release meeting. The academic calendar may also affect maintenance windows. ITS observes annual production freezes to minimize IT changes during key periods of the academic calendar. The only maintenance tasks that occur during production freezes are emergencies.

Maintenance Window Schedules

Upcoming and current maintenance activities can be found on the ITS Service Status website.

Core Network Service Maintenance Windows

  • Network Maintenance: Daily 5–8 a.m.
  • Planned Maintenance: Sunday mornings 5–8 a.m.
  • Emergency Maintenance: Can occur at any time.

More about Core Network

Data Center Service Maintenance Windows

  • Planned Maintenance: Weekends 8 a.m.–6 p.m.
    Note: Maintenance can begin at 7 p.m. on Fridays.
  • Emergency Maintenance: Can occur at any time.

More about Data Centers

Wifi Access Maintenance Windows

  • Planned Maintenance:
    • Controllers: Wednesday and Thursday 11 p.m.–3 a.m.
    • Configuration: Daily 5 a.m.–8 a.m
    • Access Points: Daily 7 a.m.–4 p.m.
  • Emergency Maintenance: Can occur at any time.

More about WiFi

Merit Maintenance Windows

  • Planned Maintenance:
    • Core Devices: Saturdays and Sundays 1 a.m.–8 a.m.
    • Metro Devices:
      • Wednesdays 6 p.m.–6 a.m.
      • Saturdays & Sundays 6 a.m.–10 a.m.
    • Edge Devices: Wednesdays & Fridays 5 p.m.–7 a.m.
  • Emergency Maintenance: Can occur at any time.

More about Merit