Data Center Access

Access Requests and Approvals

Access requests are approved by an individual on the ITS Data Center Authorized Approver List. These individuals:

  • Are at the managerial level or above
  • Have direct responsibility for staff requesting access

Criteria for Staff Requesting Access

Staff members must be responsible for one or more of the activities listed below within the specific Data Center they are requesting access to receive approval:

  • System Administration
  • Installation or de-installation of equipment
  • Physical site responsibilities
  • Core infrastructure responsibilities

Access Audits

The ITS Data Center Operations team performs quarterly audits. This audit includes sending a list of approved staff with Data Center access to the Authorized Approver List for their review. Authorized Approvers are expected to submit changes within 5 business days for individuals who should no longer have Data Center access.

Removal of Access

Changes in role responsibilities or employment for staff members approved to access ITS Data Centers should be submitted immediately.  

Staff members who do not use their Data Center access for more than 365 days will have their access deactivated. Notices of deactivation for non-use will be sent to authorized approvers quarterly. Authorized approvers should advise staff to use their access card within 30 days or the card will be deactivated automatically. Card reactivation requires a reapplication process.