Student Guide to Moving Out of Box

As of November 14, 2021, U-M no longer offers Box as a storage solution, and all migrations have ceased. Over the course of 2021, ITS helped guide the university community through this change by providing a self-service migration tool to move data out of U-M Box and into U-M Dropbox. This site will remain up for archival purposes and to act as a reference to the efforts taken during the Box Retirement Process. If you have additional questions or concerns, please contact the ITS Service Center.

The Basics

  1. Create a U-M Dropbox account if you haven’t done so already.
  2. Review all of the information on this page and on the Self-Service Migration page.
  3. Review How to Use the Box-to-Dropbox Self-Service Migration Tool.  
  4. Use the ITS Box-to-Dropbox Self-Service Migration Tool to schedule your migration.

If You Need More Information:

Here’s what you should do now and what you can expect throughout the process. 

Watch Moving from Box to Dropbox: A Few Things to Know (2:03) for a quick introduction to the migration process, and refer to Most Common Issues With the Box-to-Dropbox Migration for details specific to the information presented in the video. 

Before the Move

  • Create a U-M Dropbox account.
    If you use U-M Box, then you will need a U-M Dropbox account. This will ensure you maintain access to your files and collaborations upon migration. Refer to the U-M Dropbox website for steps on creating your account.
  • Do not migrate your own data without the tool.
    ITS will provide students with a Box-to-Dropbox self-service migration tool to help you move out of U-M Box.
  • Clean up your U-M Box account.
    • Delete unnecessary private files/folders and remove yourself and/or your unit from files/folders that have been shared with you for which access is no longer needed.
Caution: Please be conscious of the collaborators on files/folders you own if you choose to delete them, as you may cause data loss for those accessing that content.

Things to Consider

  • If you recently graduated from U-M or are leaving the university, please remember to move any shared data to a shared Box folder owned by another U-M student, faculty/instructor, or staff in your department, school, or college. 
  • If you are a Graduate Student Instructor (GSI), you may receive two communications from both ITS and/or your Unit Ambassador informing you when to begin your migration. This is because you fall into both the staff and student categories. You can choose to migrate during the time slot that makes the most sense for your academic schedule and your faculty supervisor.

During the Move

  • You will be notified via email when you're able to migrate.
  • You will no longer have access to your U-M Box files and folders.
  • Do not use the Box desktop applications (Box Drive, Box Sync, Box Edit, or Box Tools) during your migration, as any changes you make will not migrate to U-M Dropbox. We recommend uninstalling them.
  • Depending on how much data you have stored, most individuals' migration process will take anywhere from one to two days.

After the Move

  • The self-service migration tool will deactivate your U-M Box account. This means you will no longer be able to log in to your account to access your files and folders.
  • If you need to continue collaborating with others in Box who have not migrated yet, request a zero-data Box account by contacting the ITS Service Center or HITS Service Desk
  • You will be notified via email when the migration is complete.
  • If there are any migration errors, ITS will inform you of what steps to take in the tool.
  • Only files and folders that you own will be moved. If there are files or folders that you expected to see in U-M Dropbox that are not there, it may be because they are owned by someone else, and the other individual has not yet migrated. (See section above titled "Before the Move", and refer to Determine Files You Own In Box.)
  • Contact the ITS Service Center if you have questions or concerns.

Additional Resources

Notice: As of March 22, 2021, ITS has stopped automatically providing U-M Box individual accounts to all new students. Contact the ITS Service Center if you have questions.