Box Retirement Project

Big changes are coming to UM-approved storage vendors. Beginning December 1, 2021, U-M will no longer offer Box as a storage solution. ITS is committed to guiding the university community through this change by providing a self-service migration tool to help you move your data out of U-M Box and into U-M Dropbox. More information about the self-service migration tool will be provided in the coming months.

Why Are We Moving Out of Box?

Box has informed U-M that they will raise their prices and end their unlimited storage offering for educational institutions at the end of our current contract. Remaining with Box storage with these constraints is not an option for the University of Michigan.

We realize this is a significant change for the university community, and ITS wants to make this process as seamless as possible. ITS has created a project team that includes campus IT staff, and we will work together to ensure organizational demands are taken into account when considering the most appropriate migration times for each unit. 

Where Will We Move Our Data?

You will use the ITS self-service migration tool to move your U-M Box individual account and Shared Account data into U-M Dropbox. Data within a U-M Box Shared Account will be placed within a new U-M Dropbox Team Folder created during the self-service migration.

What About My Sensitive Data?

Continue to store existing files containing sensitive data in U-M Box. As per U-M policy, sensitive data, including PHI, should be stored in an existing U-M Box Shared Account. See the Sensitive Data Guide for information on data types and storage permissions.

When Will We Start Moving Data From U-M Box?

We have already begun to move alumni and retirees who are no longer eligible for U-M Box accounts. We are finalizing the migration plan for the university community to use the ITS self-service migration tool to move out of U-M Box and into U-M Dropbox. See the Guide to Getting Started page for more information.

We realize this may be an inconvenience for some and are committed to engaging with all campus stakeholders to create a timely and transparent transition process that will minimize disruption to the teaching, learning, administration, and research activities that are critical to the university.

How Will Our Data Be Migrated?

You will use the ITS self-service migration tool to move your U-M Box individual account and Shared Account data into U-M Dropbox. Data within a U-M Box Shared Account will be placed within a new U-M Dropbox Team Folder created during the self-service migration. We will continue to update the university community on when they can begin their migrations with the tool.

Important: Do not request a Dropbox Team Folder that you intend to use for your U-M Box Shared Account data. The self-service migration tool cannot move files into an existing Team Folder. It will create a new one during the migration process.

What Should I Do Now to Prepare for This Change?

  • Create a U-M Dropbox account: Create a U-M Dropbox account (available to all active faculty, staff, and students) to ensure you maintain access to your files and collaborations as we move out of U-M Box. See the U-M Dropbox website for steps on creating your account.
  • Clean up your U-M Box account: Delete unnecessary files/folders and remove yourself and/or your unit from files/folders that have been shared with you for which access is no longer needed.
  • Investigate other storage solutions through the Data Storage Finder: Use the filters as appropriate for your storage needs. The Data Storage Finder includes information such as storage type, sharing options, special access methods, and pricing where applicable.  

Faculty and Staff

Take this opportunity to move institutional/departmental/university data to an existing U-M Box Shared Account to ensure cohesion for your colleagues and the university.

How Can Our Unit Prepare?

  • Investigate current business processes and workflows around Box. Talk to others within your unit and find out how they are using Box. Use that information to inform decisions with your unit leaders about how to recreate these processes in U-M Dropbox.
  • Do not build new processes and workflows around Box.

Where Can We Get More Information?

Check this website for updates and watch for communications from ITS and your Unit Ambassadors around the move away from Box. We will continue to engage with Unit Ambassadors representing the university community to better understand their use of Box and assist with migration.