Zoom Phone Rates & Billing

Monthly Line Charges

Item Billing Code Monthly Charge
Staff Softphone Line LN-STAFF $20.50
Faculty Softphone Line LN-FACULTY $20.50
Common Area Set - No User Zoom LN-COMMON $20.50

Shared Line Group Charges

Item Billing Code Monthly Charge
Zoom Shared Line Group Member FT-ZOOM-SHRDMEM
Zoom Shared Line Group Lead LN-ZOOM-SHRDLEAD $20.50

Deskset Charge

Item Billing Code Monthly Charge
Deskset Maintenance Charge - Zoom EQ-DESKSET-Z $2.20

Contact Center Charges

Item Billing Code Monthly Charge
Zoom Powerpack License FT-ZOOM-PWR $21.50
Zoom Menu Or Announcement LN-ZOOM-AR $20.50
Zoom Queue Lead Number LN-ZOOMQ-LEAD $20.50
Zoom Queue Member LN-ZOOMQ-MEM $20.50

Financial Reports

Unit administrators can review U-M Zoom Phone charges in the Summary of Charges report in the Service Request System.