Zoom Phone and 911 Location Information

As ITS transitions campus users to the new Zoom Phone service, users can dial 911 from their Zoom Phone Mobile App, Desktop App, or their new desk set (if they have one).

For 911 responders to best identify user location when 911 is dialed, campus users should complete the following steps. 

  1. Enter your emergency address, and update it as you move your computer.
  2. Enable location services on your device.
Note: Location Permission does not allow any other tracking except your location data in the event of a 911 call. This is regulated by federal law and mandated by our contract with Zoom.

For more information, see: