A softphone such as Cisco Jabber or Cisco IP Communicator can run on a desktop, laptop, tablet, or smartphone allowing you to use the campus data network to make calls. Faculty and staff continue to use their university number without requiring dedicated telephone hardware.  ITS provides softphones based on your business needs and the operating system for your device. Department ID Managers interested in becoming an early adopter of softphone technology should contact us via the Online Service Center.

Note: ITS is currently investigating appropriate replacement options for users of IP Communicator, which has an end-of-support date of 09/09/2021.

Installation guides: