VoIP Financial Reports
Unit administrators can review their VoIP telephone and other telephone charges in the Summary of Charges report in the Service Request System.
VoIP Rates
Monthly Charges
| Item | Billing Code | Monthly Charge |
|---|---|---|
| Standard Line | LN-VOIP-LINE | $19.70 |
| WiFi IP Line | LN-VOIP-WIFI | $19.70 |
| Elevator Phone Line | LN-ELEV-VOIP | $19.70 |
| Emergency Phone Line | LN-EMER-VOIP | $19.70 |
| Phone maintenance fee (covers repair or replacement if phone is defective or is accidentally damaged; fee applies to desk phones, not conference phones) | EQ-VOIPMTCE | $2.10/phone |
For Hardware charges, refer to the VoIP Equipment page.
Installation Charges
| Item | Billing Code | One-time Charge |
|---|---|---|
| IP phone moved by unit or department (Location information should be provided to ITS to ensure 911 continues to work) | No Charge | |
| IP phone moved by ITS | SO-VO-STANDA | Time & Materials + $50.00 Service Order Charge |
| IP phone added by unit or department (Location information should be provided to ITS to ensure 911 continues to work) | IN-LNNUM + SO-VO-STANDA | $15.00 + $50.00 Service Order Charge |
| IP phone added by ITS | SO-VO-STANDA | Time & Materials + $50.00 Service Order Charge |
| Phone line number change or phone set type change | IN-LNNUM + SO-VO-STANDA | $15.00 + $50.00 Service Order Charge |
Network data line installation charges can be calculated using our Order Estimator tool.