Centrex Telephones & Rates / U-M Information and Technology Services

Centrex Telephones & Rates

Centrex telephones are lines that the university has rented from an external vendor which are routed through our telephone switch to enable 5-digit dialing.

Notes:

Please use the Service Request System for processing routine orders (activating/installing up to 10 lines).
Contact your ITS Infrastructure Project Manager for processing coordinated requests (over 10 lines).
Voicemail is available for Centrex telephones.
For information on using Centrex phones, see our Support page.

Centrex Telphone Rates

Service	Billing Code	Monthly Charge
Standard Centrex Telephone Line (DID line) or voice-grade data line	CL-CXLN	$26.90
Call Forward Private (To forward a call to any number other than another 998 number)	CF-CFPF	$3.20
Call Forward Voice Mail	CF-FTRD	$0.00
Centrex Listing Charge (Places a listing in the AT&T Directory)	CF-SBCDIRLST	$6.20/line one-time setup charge
Centrex Speed Call Group (Creates a list of ten numbers which can be dialed using a two digit code)	CF-SCGS	$0.40
Centrex Data Service — ISDN Line	CL-ISDN	$41.00

Telephone Financial Reports

Unit administrators can review their traditional telephone and other telephone charges in the Summary of Charges report in the Service Request System.